Customer reviews from HENCKELS
Henckels - Solution 18-pc Knife Block Set - Brown
Average customer rating
4.7
(249 Reviews)
Rating breakdown 249 reviews
5 Stars
196
4 Stars
41
3 Stars
5
2 Stars
4
1 Star
3
96%of customers recommend this product.
(
227 out of
236)
Customer Reviews for Henckels - Solution 18-pc Knife Block Set - Brown
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
Extremely disappointed, none of the knifes are sharp at all. My DULL 6 year old knifes are sharper, I have always loved your knifes but this set is horrible. These knifes was like this straight out of the box almost like they for got to sharpen them. I totally wish I had kept the box because they would go back and get a new set.
No, I would not recommend this to a friend.
Response from HENCKELSBy Consumer Relations, October 12, 2020
Thank you for taking the time to share this with us. This experience is not typical. While we can't accept used items for return, we would encourage you to file a warranty claim for replacement consideration: https://www.zwilling.com/us/warranty.html
Written by a customer while visiting HENCKELS
Customer Rating
5
Great Gift!
on January 28, 2023
Posted by: Chef Young
[This review was collected as part of a promotion.] Very nice knife block, solid construction…nice weight of the knives as well. Love that it comes with all the tools needed to keep the knives sharp and stored safely on the counter.
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Customer Rating
5
Much needed new knives
on February 6, 2022
Posted by: Debraelaine
Frequency of use:Daily
[This review was collected as part of a promotion.] Love the set. They have a nice edge and a sharp block that has a nice amount of options
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Customer Rating
4
on May 8, 2020
Posted by: jbeans77
Zwilling does a great job of competing in the value cutlery market. The Henckels International knife lines are always a cut above the competition.This 18 piece block set has knives with a sharp edge, ergonomic handle for ease of handling, light weight and well balanced. Good set of knives for the value.
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Customer Rating
5
Great knife set
on July 28, 2024
Posted by: Michelle40
Frequency of use:Daily
Great knife set. Light weight and durable. These will be great for years to come.
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Customer Rating
5
Very sharp
on December 14, 2022
Posted by: Shaneg88
[This review was collected as part of a promotion.] We just bought this knife set. I heard alot of good things about this brand. A very sharp durable knife. And easy to handle. I love the color of the block too.
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Customer Rating
5
on March 12, 2022
Posted by: Jen69
Frequency of use:Daily
[This review was collected as part of a promotion.] Just revived this gift yesterday. So appreciative to have received new knives and love the appearance of the block.
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Customer Rating
3
Plastic grip on handle weak at rivet
on September 1, 2025
Posted by: Material
from Schoolcraft, Michigan
I received a set as a reward from MC through our bank. The handle on the 7" Ginsu(?) broke at the 3rd Rivet from the end. Is this material either polyethelene or polypropylene? I intend on gluing it back together.
No, I would not recommend this to a friend.
Response from HENCKELSBy Consumer Relations, September 3, 2025
Thank you for reaching out and for your feedback. We are sorry to hear about the issue with your Henckels Solution Santoku knife handle. This is definitely not the quality we expect from our products. For your safety and to ensure the proper handling of this issue, we strongly advise against attempting to glue the knife handle. Any repairs outside of a professional setting can compromise the knife's performance and food safety. For assistance with this matter, please email our customer service team at hello@henckels.com with further details. Our team will be able to provide the best solution to make this right for you. Thank you for bringing this to our attention.
Written by a customer while visiting HENCKELS