Customer reviews from HENCKELS
Henckels - Solution 18-pc Knife Block Set - Brown
Average customer rating
4.7
(253 Reviews)
Rating breakdown 253 reviews
5 Stars
200
4 Stars
41
3 Stars
5
2 Stars
4
1 Star
3
96%of customers recommend this product.
(
230 out of
239)
Customer Reviews for Henckels - Solution 18-pc Knife Block Set - Brown
Customer Rating
5
Excellent knife set
on August 15, 2024
Posted by: KLKnife
Frequency of use:Daily
Very nice, complete set, came with an instruction sheet identifying the wide and varied assortment of knives. Some are obvious - bread knife, paring knife - while others - utility knife, prep knife, hollow edge santoku - are encouraging me to try knives I would not have reached for. Included is a matching 8 pc steak knife set which is very useful for dinners. Overall, the knives are attractive and sturdy with nice grip. I noted that the new 8-inch stainless steel chef's knife has a sharper edge than the carbon steel knife I've been using without the trouble of constant sharpening.
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Customer Rating
1
Broken steak knife handles.
on August 11, 2024
Posted by: longtimeuser
I was married 30 years ago and was given a knife set that held up through all the years. My son decided to gift us with the 18-pc knife set for Christmas. The steak knife handles (2 of them) have completely broken off wear the blade meets the metal. The knives have only been hand washed and continue to fall apart with use. The knives are LESS THAN A YEAR OLD. I wish I could post pictures as well. In addition, I have noticed the kitchen scissors do not cut as well as they should. Big dissapointment all the way around.
I would recommend this to a friend!
Response from HENCKELSBy Consumer Relations, August 12, 2024
Thank you for your review and for your feedback. We apologize for your experience as this is not common. We will assist you by contacting you directly.
Written by a customer while visiting HENCKELS
Customer Rating
5
Great knife set
on July 28, 2024
Posted by: Michelle40
Frequency of use:Daily
Great knife set. Light weight and durable. These will be great for years to come.
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Customer Rating
2
Bad Buy
on July 16, 2024
Posted by: Lwoods05
Frequency of use:Daily
My daughter had given me ths knife set for Christmas and this knife set doesn’t clean up well at all.
There is always smears and spots showing after cleaning them, I don’t like them! They are not stainless steel.
I didn’t want to disappoint my daughter about complaining about this set. But I wanted to let the company and the customers to know how awful this set is. I’ve been disappointed, don’t waste your money!
There is always smears and spots showing after cleaning them, I don’t like them! They are not stainless steel.
I didn’t want to disappoint my daughter about complaining about this set. But I wanted to let the company and the customers to know how awful this set is. I’ve been disappointed, don’t waste your money!
No, I would not recommend this to a friend.
Response from HENCKELSBy Consumer Relations, July 16, 2024
Thank you for your review and for your feedback. We are sorry to hear about your experience as this is not common. Our Solution series is manufactured from high quality durable stainless steel and is loved by many for everyday use. If you wish, please check out our Knives use and care link from our website.
https://www.zwilling.com/us/content/knives-content/knife-use-care.html
If you have any questions, please do not hesitate to reach out to our consumer relations team directly by email at hello@zwillingus.com with your name and contact information.
https://www.zwilling.com/us/content/knives-content/knife-use-care.html
If you have any questions, please do not hesitate to reach out to our consumer relations team directly by email at hello@zwillingus.com with your name and contact information.
Written by a customer while visiting HENCKELS
Customer Rating
4
Sharp, slightly blemished
on July 3, 2024
Posted by: Robw
Frequency of use:Daily
[This review was collected as part of a promotion.] Came sharp right out of the box, they had some sort of protentant coating or lubricant on the blades and handles so we gave them a quick hand wash. Noticed some blemishes on the handles but otherwise a great knife set. The block itself came undamaged and looked great.
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Customer Rating
5
Great product
on July 3, 2024
Posted by: Mike Luns
[This review was collected as part of a promotion.] Just received my product and so far it seems great !the package was secure and no damage upon opening
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Customer Rating
3
Knives
on June 22, 2024
Posted by: Bob245
Frequency of use:Daily
[This review was collected as part of a promotion.] When I bought them one of the knife tips came bent other then that very nice product
I would recommend this to a friend!
Written by a customer while visiting HENCKELS
Customer Rating
4
Good Father’s Day gift
on June 21, 2024
Posted by: Harshi
[This review was collected as part of a promotion.] Got these for my dad for Father’s Day - excited and hope he likes them too
I would recommend this to a friend!
Written by a customer while visiting HENCKELS