Customer reviews from Staples
HP - 932XL/933 Multipack Ink Cartridges, 4/Pack (N9H62FN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
3.9
(195 Reviews)
Rating breakdown 195 reviews
5 Stars
102
4 Stars
27
3 Stars
31
2 Stars
13
1 Star
22
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for HP - 932XL/933 Multipack Ink Cartridges, 4/Pack (N9H62FN#140) - Black|Cyan|Magenta|Yellow
Posted by: LARS L.
Verified Purchase:Yes
HP should be ashamed of themselves for charging so much for such poor quality. The color coming out is horrible; I have even cleaned the heads several times. As much as HP charges for ink they should give the printers away!
Response from StaplesBy August 4, 2021
Hello Lars I am sorry that you had this problem. However it is likely that the printhead inside the printer was clogged up and that is what caused most of the problems with the color that you are seeing. When the tiny inkjets in the printhead clogged and not allowing ink to flow properly through to the paper the cleaning routine can be used to clear them out. The routine might need to be run more than once to clean out the clogs completely. To prevent these problems: - Turn the printer off when it is not being used - Always use the power button on the printer itself to turn your printer off. That gives it time to position the cartridge so it is protected from excessive drying which leads to clogs. Mary HP Care hp.com/support
Written by a customer while visiting Staples
Posted by: Vince
Verified Purchase:Yes
Upon initially installing it in my printer it says it's about 80 or 85% already for the colored inks
Written by a customer while visiting Staples
Posted by: THOMAS B.
Verified Purchase:Yes
When I installed I didnt produce quality print results. Colors merged.
Written by a customer while visiting Staples
Posted by: MARILYN M.
Verified Purchase:Yes
Staples is always wonderful Great merchandise Easy ordering online And Delivery right on schedule
Written by a customer while visiting Staples
Posted by: SHARON N.
Verified Purchase:Yes
This ink works great and does not clog my printer however for some reason my colors keep running out when I mostly use black and white. I like how I am able to get this product from my local Staples but the price is so high. I am on the lookout for a more cost efficient solution.
Written by a customer while visiting Staples
Posted by: JACKIE A.
Verified Purchase:Yes
I am well satisfied with the ink cartridges I purchased. In fact I purchase these all the time. When I take back the empty cartridges they do give me some money off next ones.
Written by a customer while visiting Staples
Posted by: A.R.
Verified Purchase:Yes
Staples has all been there right on time with my order.
Written by a customer while visiting Staples
Posted by: NANCY TASKER
Verified Purchase:Yes
I got a message from HP that the ink was not authentic HP product
Written by a customer while visiting Staples