Yellow ink in the new cartridge was only one quarter full and printer would not accept the replacement cartridge.
Response from StaplesBy November 18, 2021
Hi Ruth I am very sorry that you had this problem. I can see why you rated this so low. Here is a link to the return policy: returnsandrefunds.com/Staples/Returns Marco HP Care hp.com/support
I installed these and neither yellow nor magenta print at all. Printheads have been cleaned multiple times (using almost half the ink in the process) and these colors still don't print.