Print quality was very bad. Only part of my documents would print as the black letters were not printing very clearly. Tried cleaning the ink cartridge but it did not work. Ended up throwing it out and getting a new one. New one works fine. Must have gotten a dud...
This ink is way too expensive. Therefore I will be changing printers and brands when this set runs out. Goodbye HP it’s been a way too long relationship.
Not sure if it was a bad clip or what but they broke the printer
Response from StaplesBy April 29, 2022
Hi there Andrea I'm very sorry your printer is broken. From reading your review I'm guessing the tab broke off the cartridge breaking the printer. If that is the case don't hesitate to contact www.support.hp.com/us-en/contact-hp/ so HP can get your printer working. I am very sorry this whole event happened. In the future be careful when inserting a new cartridge. Amanda HP Care www.hp.com/support/