I didn’t think they’d have it - the printer I have is old and I didn’t have the model number only the cartridges. In five minutes they located the ink on the shelf for me and I was on my way.
Hi Robert Cartridges should not leak once installed. Sorry for this outcome. We understand leaky cartridges create a mess. I recommend being very careful not to crack or chip the cartridge while installing it. Rarely the cartridge is defective. In this case a return is your best option. Visit www.staples.com/sbd/content/help/shipping/ to return the cartridge. Thank you for support HP as a customer. Amanda HP Care www.hp.com/support/