Customer reviews from hp.com
HP - 64XL/64 Multipack Ink Cartridges, 2/Pack (3YP23AN#140) - Black|Tri-color
Average customer rating
4.4
(715 Reviews)
Rating breakdown 715 reviews
5 Stars
548
4 Stars
58
3 Stars
37
2 Stars
20
1 Star
52
87%of customers recommend this product.
(
239 out of
275)
Customer Reviews for HP - 64XL/64 Multipack Ink Cartridges, 2/Pack (3YP23AN#140) - Black|Tri-color
Posted by: Rtmj
from Lancaster PA
Verified Purchase:Yes
Excellent delivery time and prices!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Didy
from Idaho
Verified Purchase:Yes
Wonderful, quick service. I love ordering on line.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Customer Rating
2
ugh... too expensive, for the lack of quality
on December 10, 2022
Posted by: TH1CK
from Maryland
Verified Purchase:Yes
Using this printer i am stuck with these cartridges that constantly underperform.
No, I would not recommend this to a friend.
Value
1
Quality
2
Response from hp.comBy Amanda , HP Care, December 14, 2022
Hello,
We appreciate your feedback that the cartridges could be performing better. Is it the number of pages produced? Is it ink quality on the pages? More information can help us pinpoint the issue. There are a few steps you can take now. First, try a test print of the page. Adjust the printer settings as needed. Printing in black ink saves the color cartridges.
Amanda
HP Care
www.hp.com/support/
We appreciate your feedback that the cartridges could be performing better. Is it the number of pages produced? Is it ink quality on the pages? More information can help us pinpoint the issue. There are a few steps you can take now. First, try a test print of the page. Adjust the printer settings as needed. Printing in black ink saves the color cartridges.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: TaurusLeo
Verified Purchase:Yes
Works great and arrived in timely manner.
Written by a customer while visiting hp.com
Posted by: Useless product
Verified Purchase:Yes
I have always been happy with my HP printer and cartridges.
Written by a customer while visiting hp.com
Posted by: Don S.
from Flynn, Texas
Verified Purchase:Yes
Haven't used it yet, bought it online lowest price available, just upgraded my printer
I would recommend this to a friend!
Value
5
Quality
4
Written by a customer while visiting hp.com
Posted by: AlexandraK
from Los angeles
Verified Purchase:Yes
One of the cartridges I ordered didn’t work
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Amanda , HP Care, January 25, 2023
Hi there Alexandra,
Sorry, one of the cartridges you ordered did not work. I can help you troubleshoot or get a return. Start by making sure all protective tape is removed. Wipe the cartridge printhead carefully. Restarting the printer and resetting the cartridge may solve the problem. If none of those ideas work, go to www.hp.com/us-en/shop/cv/returnsandexchanges to process a return.
Amanda
HP Care
www.hp.com/support/
Sorry, one of the cartridges you ordered did not work. I can help you troubleshoot or get a return. Start by making sure all protective tape is removed. Wipe the cartridge printhead carefully. Restarting the printer and resetting the cartridge may solve the problem. If none of those ideas work, go to www.hp.com/us-en/shop/cv/returnsandexchanges to process a return.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Susie42
from Southern Ohio
Verified Purchase:Yes
Good value. Saves money on buying both black and tricolor at same time verses individually.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com