Customer reviews from hp.com
HP - 64XL/64 Multipack Ink Cartridges, 2/Pack (3YP23AN#140) - Black|Tri-color
Average customer rating
4.4
(697 Reviews)
Rating breakdown 697 reviews
5 Stars
531
4 Stars
58
3 Stars
37
2 Stars
19
1 Star
52
87%of customers recommend this product.
(
238 out of
274)
Customer Reviews for HP - 64XL/64 Multipack Ink Cartridges, 2/Pack (3YP23AN#140) - Black|Tri-color
Posted by: Don S.
from Flynn, Texas
Verified Purchase:Yes
Haven't used it yet, bought it online lowest price available, just upgraded my printer
I would recommend this to a friend!
Value
5
Quality
4
Written by a customer while visiting hp.com
Posted by: AlexandraK
from Los angeles
Verified Purchase:Yes
One of the cartridges I ordered didn’t work
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Amanda , HP Care, January 25, 2023
Hi there Alexandra,
Sorry, one of the cartridges you ordered did not work. I can help you troubleshoot or get a return. Start by making sure all protective tape is removed. Wipe the cartridge printhead carefully. Restarting the printer and resetting the cartridge may solve the problem. If none of those ideas work, go to www.hp.com/us-en/shop/cv/returnsandexchanges to process a return.
Amanda
HP Care
www.hp.com/support/
Sorry, one of the cartridges you ordered did not work. I can help you troubleshoot or get a return. Start by making sure all protective tape is removed. Wipe the cartridge printhead carefully. Restarting the printer and resetting the cartridge may solve the problem. If none of those ideas work, go to www.hp.com/us-en/shop/cv/returnsandexchanges to process a return.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Susie42
from Southern Ohio
Verified Purchase:Yes
Good value. Saves money on buying both black and tricolor at same time verses individually.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Joy H
from Ithaca, NY
Verified Purchase:Yes
Ink arrived quickly & worked as expected
I would recommend this to a friend!
Value
4
Quality
5
Written by a customer while visiting hp.com
Posted by: ZUCKER
Verified Purchase:Yes
ALL GOOD SO FAR
Quality
5
Written by a customer while visiting hp.com
Posted by: MONMAT
from Stewartsville, NJ
Verified Purchase:Yes
Thank you for your help in assisting me in purchasing the ink for my printer. I was able to get 2 of the 2 pack 64 ink for my printer.
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Lizette C
Verified Purchase:Yes
Easy to purchase, and the product came with a bag to ship my old cartridges. Good quality.
I would recommend this to a friend!
Quality
5
Written by a customer while visiting hp.com
Posted by: MicheleB
from Illinois
Verified Purchase:Yes
Great product
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com