We couldn’t find our latest auto shipment of 64 cartridges and tried to use 62 cartridges that we had for backup. Although they would work we were notified that 62 cartridges were not part of automatic system so we ordered 64 cartridges that arrived in two days and work fine
I discovered that if I don't use the printer regularly the ink dries up or becomes unusable. Good $$ wasted with this printer because of the ink issue.If you use it often, no problem. Every now and then - printing issues because of dried up ink, throwing them away
No, I would not recommend this to a friend.
Response from hp.comBy Amanda , HP Care, August 19, 2022
Hi Petey,
What a shame this keeps happening to you! There are tactics to prevent cartridges from drying up with intermittent use. If the printer is used occasionally, turn it off and unplug it. This conceals the cartridge within the printer. I also suggest running the automatic maintenance option after use. If you cannot get a cartridge to work, try using a damp cloth on the printhead.