Customer reviews from hp.com
HP - 64XL/64 Multipack Ink Cartridges, 2/Pack (3YP23AN#140) - Black|Tri-color
Average customer rating
4.4
(730 Reviews)
Rating breakdown 730 reviews
5 Stars
558
4 Stars
59
3 Stars
39
2 Stars
20
1 Star
54
86%of customers recommend this product.
(
240 out of
278)
Customer Reviews for HP - 64XL/64 Multipack Ink Cartridges, 2/Pack (3YP23AN#140) - Black|Tri-color
Posted by: Jules in GA
from Auburn, GA
Verified Purchase:Yes
Good price. Easy to order.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Collierville, TN
Verified Purchase:Yes
The printer ink cartridges are just fine and work great, but I don't understand why such a small quantity of ink should cost as much as it does.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Peteydread
Verified Purchase:Yes
I discovered that if I don't use the printer regularly the ink dries up or becomes unusable. Good $$ wasted with this printer because of the ink issue.If you use it often, no problem. Every now and then - printing issues because of dried up ink, throwing them away
No, I would not recommend this to a friend.
Response from hp.comBy Amanda , HP Care, August 19, 2022
Hi Petey,
What a shame this keeps happening to you! There are tactics to prevent cartridges from drying up with intermittent use. If the printer is used occasionally, turn it off and unplug it. This conceals the cartridge within the printer. I also suggest running the automatic maintenance option after use. If you cannot get a cartridge to work, try using a damp cloth on the printhead.
Amanda
HP Care
www.hp.com/support/
What a shame this keeps happening to you! There are tactics to prevent cartridges from drying up with intermittent use. If the printer is used occasionally, turn it off and unplug it. This conceals the cartridge within the printer. I also suggest running the automatic maintenance option after use. If you cannot get a cartridge to work, try using a damp cloth on the printhead.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: BillfromMex
Verified Purchase:Yes
We couldn’t find our latest auto shipment of 64 cartridges and tried to use 62 cartridges that we had for backup. Although they would work we were notified that 62 cartridges were not part of automatic system so we ordered 64 cartridges that arrived in two days and work fine
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: KAT R
Verified Purchase:Yes
Quality ink. I like having both black and color always available
Written by a customer while visiting hp.com
Posted by: sdcolg
Verified Purchase:Yes
My printer still tells me there is not enough ink when there is still ink in the cartridges.
This has happened with all the HP printers we have had and still have 2.
This has happened with all the HP printers we have had and still have 2.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Philadelphia pa
Verified Purchase:Yes
Prompt delivery….so far so good❤️❤️❤️ I don’t print much, I feel the cartridges last about 5 months. Not sure if they dry out.. I love the wireless printer.
I would recommend this to a friend!
Performance
4
Written by a customer while visiting hp.com
Posted by: Victoria B
from Al
Verified Purchase:Yes
The black cartridge ran out of ink quickly. I have only made 20-25 copies and it is already printing very light black. I have ordered other, cheaper brands that have lasted much longer.
No, I would not recommend this to a friend.
Performance
1
Response from hp.comBy Amanda , HP Care, June 26, 2022
Hello Victoria,
I see you mentioned the cartridge was of poor quality. If the cartridge was defective, I'm very sorry for your experience. Here are a few tips for the future.
Increasing the print quality settings sometimes fixes this scenario.
Assess the print rollers for ink residue.
It might be related to an ink leak. Search the cartridge and the inside of the printer for a leak.
These types of incidents are rare, but it is still regrettable. Best wishes on future prints.
Amanda
HP Care
www.hp.com/support/
I see you mentioned the cartridge was of poor quality. If the cartridge was defective, I'm very sorry for your experience. Here are a few tips for the future.
Increasing the print quality settings sometimes fixes this scenario.
Assess the print rollers for ink residue.
It might be related to an ink leak. Search the cartridge and the inside of the printer for a leak.
These types of incidents are rare, but it is still regrettable. Best wishes on future prints.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com