Customer reviews from SmartBidet
SmartBidet - SB-1200 Electric Smart Bidet Toilet Seat with Unlimited Warm Water, Heated Seat, Dryer, Massage - Elongated - White
Average customer rating
4.6 out of 5
4.6
(218 Reviews)
Open Ratings Snapshot
Rating breakdown 218 reviews
5 Stars
152
4 Stars
50
3 Stars
10
2 Stars
4
1 Star
2
98%of customers recommend this product. 
(
197 out of 201
)
Best Buy Privacy Policy
Customer Reviews for SmartBidet - SB-1200 Electric Smart Bidet Toilet Seat with Unlimited Warm Water, Heated Seat, Dryer, Massage - Elongated - White
Customer Rating
5 out of 5
5
WORKS GREAT
on June 10, 2026
Posted by: CUTTER426
from 13681 So Lou Lane, 13681 So Lou Lane
I HAVE A PLUMBING BUSSINESSS AND I HAAVE BOUGHT 6 OF THESE SB1000 AND ALL MY CUSTOMERS LOVE THEM AND I HAVE TWO ON THEM IN MY OWEN HOUSE.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5 out of 5
5
Good Design, great product.
on June 10, 2026
Posted by: Kevin
from Kansas City
The SB-1000 is the best bidet I have used. User friendly and excellent design.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5 out of 5
5
Great bidet
on June 10, 2026
Posted by: Bidet
from Philadelphia
Great bidet. Once you use one you’ll never go back
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
4 out of 5
4
Great product! Good support!
on June 9, 2026
Posted by: kamil91
from Montclair, NJ
Loving the toilet seat for the past 4 years. Have an issue with the solenoid valve but Smart Bidet makes it easy to order a replacement part.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5 out of 5
5
Reliable, Comfortable, and Completely Worth It!
on June 8, 2026
Posted by: JM
from Maryland
We have owned this SmartBidet (SB-1000) for a couple of years now, and it has easily been one of the best upgrades we’ve made to our bathroom.
The heated seat and adjustable water temperature features are an absolute game-changer, especially during the colder months. It’s incredibly user-friendly, and the remote control makes it easy to adjust the water pressure and nozzle position to exactly where you need it. We've been thoroughly happy with its performance and reliability over the last two years.
It does exactly what it's supposed to do, and we honestly can't imagine going back to a regular toilet seat. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5 out of 5
5
Love my bidet seat
on June 8, 2026
Posted by: TP
from AZ
I bought this seat just prior to Covid starting. It was a game changer at that point. It’s lasted this long. I’ve never had a problem with it until now that I need a replacement because it broke. It’s still open and closes. It’s just a soft close feature that doesn’t work anymore.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5 out of 5
5
great features
on June 7, 2026
Posted by: jj
from Maurice, Iowa
needed to replace original remote, much happier with this one
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
4 out of 5
4
Love this bidet
on June 7, 2026
Posted by: Hillskb
from New york
I love this bidet- it has been everything I needed. The only downside is the soft-close lid cracks really easily. Other than that there are plenty of options, and I love the seat warming ability. It is easy to clean and looks great.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
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