Customer reviews from SmartBidet
SmartBidet - SB-1200 Electric Smart Bidet Toilet Seat with Unlimited Warm Water, Heated Seat, Dryer, Massage - Elongated - White
Average customer rating
4.6
(218 Reviews)
Rating breakdown 218 reviews
5 Stars
152
4 Stars
50
3 Stars
10
2 Stars
4
1 Star
2
98%of customers recommend this product.
(
197 out of
201)
Customer Reviews for SmartBidet - SB-1200 Electric Smart Bidet Toilet Seat with Unlimited Warm Water, Heated Seat, Dryer, Massage - Elongated - White
Customer Rating
5
Replacement remote
on June 16, 2026
Posted by: Jbekuykendall
from Palo Alto, Ca
Had the product that I wanted and at the price that I can afford
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
2
Lid Design Flaw
on June 16, 2026
Posted by: NB
from Boston, MA
I am purchasing my 3rd replacement part: "SB-2000WE - Elongated Lid Part Only" because the plastic consistently cracks at the right hinge side where it says ABS, for no good reason. Seems this is an area that should be reinforced considering the high price just for a lid.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
3 years and keeps on going
on June 15, 2026
Posted by: Yub25
from Albuquerque NM
Purchased the SB-1000WE in April of 2024 and it has been a great investment for comfort. 3 years of regular usage and still working.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
4
Amazing buy
on June 14, 2026
Posted by: Vish124
from New york
Easy to install. Great features worth the price. The durability could be a little better
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Get one
on June 13, 2026
Posted by: Marq
from Florida
We own 4 of these seats in my two homes and always realize I cant live without them when traveling around the country. My family laughed when I put the first one in my house in 2020 but after they used it they saw why I chose this brand and style.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
4
Great when it works
on June 13, 2026
Posted by: Matt
from Chicago IL
Great when it works. Only issue I have had, is I have had to replace the main body component 19 months into use due to nozzle seal starts leaking causing tank to drain out. And this issue happened right after the one year warranty ran out.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
A practical solution to keeping clean
on June 12, 2026
Posted by: jp
This bidet seat was recommended by my son who installed one in his daughter's bathroom. I've had mine for only a week but am well satisfied. I should have gotten one years ago.
Written by a customer while visiting SmartBidet
Customer Rating
5
Love this bidet!
on June 12, 2026
Posted by: DDD
from Utah
We have 3 Smart Bidets in our home. The first one we bought for our previous home about 8 years ago and loved it so much when we built our new home we bought 2 more! Love them!
I would recommend this to a friend!
Written by a customer while visiting SmartBidet