Customer reviews from SmartBidet
SmartBidet - SB-1200 Electric Smart Bidet Toilet Seat with Unlimited Warm Water, Heated Seat, Dryer, Massage - Elongated - White
Average customer rating
4.6 out of 5
4.6
(218 Reviews)
Open Ratings Snapshot
Rating breakdown 218 reviews
5 Stars
152
4 Stars
50
3 Stars
10
2 Stars
4
1 Star
2
98%of customers recommend this product. 
(
197 out of 201
)
Best Buy Privacy Policy
Customer Reviews for SmartBidet - SB-1200 Electric Smart Bidet Toilet Seat with Unlimited Warm Water, Heated Seat, Dryer, Massage - Elongated - White
Customer Rating
3 out of 5
3
Remote Replacement
on July 12, 2026
Posted by: M
We’ve had the bidet for a few years and only the remote requires replacement. Glad to be able to buy the remote replacement.
Written by a customer while visiting SmartBidet
Customer Rating
5 out of 5
5
Bidet
on July 12, 2026
Posted by: Cris
from New jersey
One of the best bidets I’ve ever purchased ! 4yrs strong now
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5 out of 5
5
Perfect!
on July 11, 2026
Posted by: AES24
from Houston, TX
Perfect addition to our master bathroom. We love it!
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5 out of 5
5
Malfunctioning nozzle
on July 10, 2026
Posted by: Song
from New jersey
I bought it approximately 4years ago and it worked acceptably well.
Recently the nozzle wouldn’t retracted & it needs to be repaired.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5 out of 5
5
Easy to use
on July 8, 2026
Posted by: Mike1
from New York
Great Bidet, easy to use and perfect for what I need.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
4 out of 5
4
Happy
on July 8, 2026
Posted by: Rlamb
from Minnesota
We have had this bidet for 6 years, the only problem has been the lid broke, so I am pretty happy. Would highly recommend
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
4 out of 5
4
Easy
on July 8, 2026
Posted by: Kp
from North Carolina
The SmartBidet was easy to install and easy to use. The water heating lasted about two years before needing replaced.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
2 out of 5
2
Disappointing.
on July 7, 2026
Posted by: Andy59
from Kansas City Missouri
I have had 2 SB 100 units, and they worked great. The SB-2400 is severely underpowered. Does not have a turbo feature. Not to mention that the remote control went south after about three years of limited use. Very disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting SmartBidet
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