Customer reviews from SmartBidet
SmartBidet - SB-1200 Electric Smart Bidet Toilet Seat with Unlimited Warm Water, Heated Seat, Dryer, Massage - Elongated - White
Average customer rating
4.6
(218 Reviews)
Rating breakdown 218 reviews
5 Stars
152
4 Stars
50
3 Stars
10
2 Stars
4
1 Star
2
98%of customers recommend this product.
(
197 out of
201)
Customer Reviews for SmartBidet - SB-1200 Electric Smart Bidet Toilet Seat with Unlimited Warm Water, Heated Seat, Dryer, Massage - Elongated - White
Customer Rating
5
Warm water!
on February 24, 2026
Posted by: Theseatguy
from Boston, MA
We love this bidet. Seat warmer is great. Warms the water for your behind. An essential part of our home.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Warm
on February 23, 2026
Posted by: My bidet
from Ely' Nevada
Purchased this unit about three years ago. I love it! It works wonderfully. Nice warm water and a warm seat! I would recommend this product to anyone.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
1
Defective design of lid
on February 22, 2026
Posted by: Varianti
from Geneva, IL
Defective design of the lid. The right hinge breaks every 3 years.
No, I would not recommend this to a friend.
Written by a customer while visiting SmartBidet
Customer Rating
5
comfortable and durable
on February 20, 2026
Posted by: David
from San Francisco Bay Area
I bought my Smart Bidet during the pandemic to save on toilet paper and quickly fell in love with it. If nothing else, the heated seat is a winner. I have now had this seat through three apartments and only replaced the seat (for size). This was easily done by removing four screws and plugging in three wires. I am now replacing the nozzle. It still works fine but after five years, it feels like I should.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Great product with great repairability
on February 20, 2026
Posted by: Jim
from Pa
Definitely would recommend for anyone that wants a good bidet. I had mine for well over 6 years and only one issue has come up which this will fix!
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
4
Great features!
on February 18, 2026
Posted by: MisterSpookyDookie
I bought the product about two months ago, i was very pleased and very happy when it was installed. The instructions was very easy and straight foward to install. It was also very comfortable to sit on. It was a plus that it has functions with seat warmer and water temperature for wash/turbo wash function. Also, I do appreciate the self-cleaning nozzle function that start before and after using wash. It was a plus when there's also a wash function that you can control the nozzle spraying position or let it auto position nozzle back and forth. Overall, I think this product is the best bang for your buck. If I could sit on it all day without the risk, I would. Deffinitely would recommend if you are looking for an affordable alternate version of bidet without buying a whole another toilet.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Can't live without Smart Bidet!
on February 17, 2026
Posted by: Virgil
from New York
I have a couple of this model in my home and works perfectly well. Worth the investment. Great features and easy to use.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
4
Great so far
on February 16, 2026
Posted by: Mango
from NY, NY
Had for 3 years, works great but the seat cover cracked in 2 places recently so we need to replace the seat cover.
Written by a customer while visiting SmartBidet