Customer reviews from SmartBidet
SmartBidet - SB-1200 Electric Smart Bidet Toilet Seat with Unlimited Warm Water, Heated Seat, Dryer, Massage - Elongated - White
Average customer rating
4.6
(218 Reviews)
Rating breakdown 218 reviews
5 Stars
152
4 Stars
50
3 Stars
10
2 Stars
4
1 Star
2
98%of customers recommend this product.
(
197 out of
201)
Customer Reviews for SmartBidet - SB-1200 Electric Smart Bidet Toilet Seat with Unlimited Warm Water, Heated Seat, Dryer, Massage - Elongated - White
Customer Rating
4
Easy to use bidet with warm water
on April 12, 2026
Posted by: Jan21
from Enon Valley, PA
I bought the SB-2000 a few years ago for a summer home/Park Model RV. With one exception, I am very happy with it. It is easy to drain and take home with me in the winter, which is critical since I do not leave it exposed to freezing temperatures in the off season. I particularly like the fact that SmartBidet has people to answer the telephone and give you guidance when needed. When it comes to plumbing parts and problems, I feel that “chat” rarely provides answers, so phone assistance is phenomenal. The only reason I did not give this 5 stars is the dryer function stopped working about a year and half later. It starts and then stops almost immediately. I need to buy a new main body part to fix it. At least SmartBidet advised me of that option. It would be nice if I could simply buy a new sequencer board.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
This bidet has been rock solid!
on April 12, 2026
Posted by: Anthony
from York, PA
I first purchased this bidet in 2017. I liked it so much. In fact I would consider calling it life-changing. At that point, we ordered a second smart bidet SB–1000 for one of our other bathrooms. We tried to order another bidet brand (bio bidet) and did not like it as much. 9 years (8 for the 2nd unit) of no problems!
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Excellent!
on April 11, 2026
Posted by: Excellent!
We have loved our Smart Bidet for almost 10 years now!
Written by a customer while visiting SmartBidet
Customer Rating
5
Works great!
on April 10, 2026
Posted by: Bauth
from Kingman AZ
I love and can not live without smart bidet. These are gentle if needed and very safe and effective.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Great priduct
on April 10, 2026
Posted by: Dee
from Sun City Center, FL
Extremely satisfied with this product. Easy to use and reliable.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
4
Replacement Parts in Stock!
on April 8, 2026
Posted by: Bidet Man
from San Diego
I’ve had mine for about 15 years and have only replaced seat or lid dampers. Finally, the body broke internally, but fortunately they have the body in stock! So I’m ordering one.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Great for those with a stiff back!
on April 8, 2026
Posted by: Chucky
from Bowling Green KY
A bidet may be one of man's greater inventions. The SB-1000 is great, especially for older people who have stiff joints and a hard time reaching 'back there'.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Awesome Bidet, Long lasting
on April 7, 2026
Posted by: P
from New Jersey
we have owned this for 8 years. It is life changing. Every household needs one, better yet, ever toilet needs one! After 8 yrs my lid just broke.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet