Customer reviews from SmartBidet
SmartBidet - SB-1200 Electric Smart Bidet Toilet Seat with Unlimited Warm Water, Heated Seat, Dryer, Massage - Elongated - White
Average customer rating
4.6
(218 Reviews)
Rating breakdown 218 reviews
5 Stars
152
4 Stars
50
3 Stars
10
2 Stars
4
1 Star
2
98%of customers recommend this product.
(
197 out of
201)
Customer Reviews for SmartBidet - SB-1200 Electric Smart Bidet Toilet Seat with Unlimited Warm Water, Heated Seat, Dryer, Massage - Elongated - White
Customer Rating
2
on April 20, 2026
Posted by: TN
Works good, but seat stains really easy, have had less than a year and already needing to replace the seat
Written by a customer while visiting SmartBidet
Customer Rating
4
Pretty good
on April 20, 2026
Posted by: crzymnky90
from California
Very good bidet, just don't like the gendered terms on the different functions.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
4
Nice features
on April 19, 2026
Posted by: EV417
from Missouri
I bought this for my elderly mom and it has been a game changer.
No, I would not recommend this to a friend.
Written by a customer while visiting SmartBidet
Customer Rating
3
Good value for money
on April 18, 2026
Posted by: Umesh T
from Columbus, OH
I have had SB-2000 E/W bidet since 2017.
The seat had cracked once and I had it replaced. Other than that it has served us really well --- with his/hers settings, warm water, and the warm seat during winter is amazing!
The seat had cracked once and I had it replaced. Other than that it has served us really well --- with his/hers settings, warm water, and the warm seat during winter is amazing!
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
3
Great product to use
on April 17, 2026
Posted by: Replacement 2
from Solana Beach, CA
The SmartBidet is amazing, we haven't purchased toilet paper in 6 years. All the features work well and are easy to use. We are in San Diego and have hard water and unfortunately after 2-3 years the valves don't close properly and we have to replace the whole body. They need to come up with a rubber gasket replacement kit just like the toilet manufactures do because throwing away the whole Smart Bidet body and electronics section is not good for the environment.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Great experience with one weak spot
on April 14, 2026
Posted by: Babo
from Iowa
The heated seat is a game changer in the winter. I'll walk the extra steps in the house just to get to the toilet with this bidet on it!
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
SmartBidet
on April 14, 2026
Posted by: pat
from 1794 50th St.
It was suggested by my doctor to get one. Picking this design, getting it in, starting to use it, I am having a hard time now that the remote button broke. I use this bidet all the time. Just the posterior and stop but they work great. Thank you for this amazing product.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet
Customer Rating
5
Great seat like the warm water
on April 14, 2026
Posted by: garyfo
from Spokane Wa USA
Bought the 2400 over a year ago and it has been a great seat. First used one in a hotel in Hawaii and saves toilet paper too.
I would recommend this to a friend!
Written by a customer while visiting SmartBidet