Customer reviews from sterilite.com
Sterilite - 10438004 7.5 Gallon TouchTop Wastebasket w/ Titanium Latch, 8 Ct - White
Average customer rating
2.8
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
8
4 Stars
3
3 Stars
2
2 Stars
6
1 Star
9
50%of customers recommend this product.
(
11 out of
22)
Customer Reviews for Sterilite - 10438004 7.5 Gallon TouchTop Wastebasket w/ Titanium Latch, 8 Ct - White
Customer Rating
2
Latch doesn't last
on August 9, 2024
Posted by: TMKD
As with many other reviews, the lid latch breaks quickly/easily - looks to be a poor design - rending the trash can an "always open" thing. Wish they would sell the latch separately so it could be replaced.
Response from sterilite.comBy Marketing, August 12, 2024
Hi TMKD! Thank you for your feedback, and our apologies for the inconvenience you have experienced with your 7.5 Gal. TouchTop™ Wastebasket lid breaking. Customer satisfaction and product quality are very important to us. Please contact us directly at ConsumerTeam@sterilite.com so we can further assist you.
Written by a customer while visiting sterilite.com
Customer Rating
5
Love the touch top feature
on June 21, 2023
Posted by: Lese
from California
Gender:Female
I purchased this can a few years ago to store dry dog food. It is the perfect size and I love the touch top feature. The price was good as well. The spring on the lid broke recently and I am having trouble locating a new can. I just reached out to customer service to see if I can get a replacement lid. Waiting to hear back. I think it was a good value for the money. I have seen other reviews saying the mechanism broke right away. That wasn’t my experience so I just wanted to write a review showing my experience with this great product!
I would recommend this to a friend!
Written by a customer while visiting sterilite.com
Customer Rating
1
Terrible Lid
on June 19, 2023
Posted by: CindyBugg
from IN
Gender:Female
I bought 2 of these wastebaskets and within a week or 2 the touch top lids on both broke!
No, I would not recommend this to a friend.
Response from sterilite.comBy Sterilite, Marketing, June 20, 2023
Hello CindyBugg, we are sorry to hear about the inconvenience of the lids breaking on the Sterilite 7.5 Gal TouchTop. We would like to hear more about the issue, please reach out to us at marketing@sterilite.com.
Written by a customer while visiting sterilite.com
Customer Rating
1
broken closer
on February 22, 2023
Posted by: gen3
the plastic on top broke not able to close the lid unless i tape it close
Response from sterilite.comBy Sterilite, Marketing, February 23, 2023
Hello, thank you for reviewing the Sterilite 7.5 Gal TouchTop Wastebasket. We are sorry for the inconvenience of the lid breaking. Please contact us directly at marketing@sterilite.com for further assistance.
Written by a customer while visiting sterilite.com
Customer Rating
1
If it'd worked would be great
on February 4, 2023
Posted by: Not happy in Miami
Gender:Female
I bought this wastebasket about a year ago and worked great. However about 6 months ago the lid will not stay close. I don't want to buy a new lid if there is a way to fix this.
No, I would not recommend this to a friend.
Response from sterilite.comBy Sterilite, Marketing, February 6, 2023
Hello, thank you for reviewing the Sterilite 7.5 Gal TouchTop Wastebasket. We are sorry about the inconvenience of the lid breaking. Please contact us at marketing@sterilite.com for further assistance.
Written by a customer while visiting sterilite.com
Customer Rating
1
Not Sturdy - Lid Breaks
on August 24, 2022
Posted by: Disappointedwithflimsylid
Gender:Female
I want to love this bin. It is the perfect size, and we love the self-opening lid. Unfortunately, the lid is not sturdy. They lids keep cracking. We have gone through 4 lids in 7 months.
No, I would not recommend this to a friend.
Response from sterilite.comBy Sarah , Marketing, August 26, 2022
Hi, thank you for reviewing the Sterilite 7.5 Gallon TouchTop Wastebasket. We are sorry to hear about the broken lids. Please reach out to custsrvc@sterilite.com so we can further assist you.
Written by a customer while visiting sterilite.com
Customer Rating
3
Broken plastic lid hook
on August 13, 2022
Posted by: Clara
Gender:Female
I like this trash bin because its the perfect size and fits in narrow spaces but the plastic hook to close the lid breaks after a week or so. I’m trying to find a REPLACEMENT but I can’t find it. I would hate to get another plastic container for that reason.
No, I would not recommend this to a friend.
Response from sterilite.comBy Michaela, Marketing, August 16, 2022
Hello Clara, thank you for reviewing the Sterilite 7.5 Gal TouchTop Wastebasket. We are sorry to hear about the inconvenience of the cover on the wastebasket. Please contact us directly at marketing@sterilite.com for further assistance.
Written by a customer while visiting sterilite.com
Customer Rating
2
Lid locking mechanism is not durable
on August 8, 2022
Posted by: MW63
Gender:Female
I bought this several years ago for cat food storage but almost immediately the gray lid release broke. I continued to use this by placing a heavy object on the lid since I don’t access it that much, however, that defeats the purpose of having a locking lid.
Response from sterilite.comBy Michaela, Marketing, August 12, 2022
Hello MW63, thank you for reviewing the 7.5 Gal TouchTop Wastebasket. And thank you for the image. Plastic is a durable material, however, it can break, chip, or crack during regular use.
Written by a customer while visiting sterilite.com