Customer reviews from sterilite.com
Sterilite - 10438004 7.5 Gallon TouchTop Wastebasket w/ Titanium Latch, 8 Ct - White
Average customer rating
2.8
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
8
4 Stars
3
3 Stars
2
2 Stars
6
1 Star
9
50%of customers recommend this product.
(
11 out of
22)
Customer Reviews for Sterilite - 10438004 7.5 Gallon TouchTop Wastebasket w/ Titanium Latch, 8 Ct - White
Customer Rating
1
Concept great but lid latch inoperable after 8 mos
on July 16, 2026
Posted by: Schobe
I purchased the 7.5 gallon TouchTop trash can on 9/9/25. It's the perfect size and style for my under cabinet trash drawer... but the lid stopped opening about 3 months ago and has never worked since so I have to take the lid off now to put trash in the can. I wanted to get just a replacement lid but apparently Sterilite does not sell just the lids so I'm not happy that I have to buy a whole new entire can/lid to replace the product, it's the only one I've found that fits in my trash drawer.
Response from sterilite.comBy Marketing, July 22, 2026
Hi Schobe! We are sorry to hear the inconvenience of the lid breaking on your 7.5 Gal TouchTop™ Wastebasket. Product quality and customer service are very important to us. Please reach out to us at Consumer-Team@sterilite.com for further assistance.
Written by a customer while visiting sterilite.com
Customer Rating
1
Touch Top Doesn't Work
on July 14, 2026
Posted by: Kylie
from Southaven MS
Gender:Female
I bought this tonight, and the top doesnt open so there isnt a way to easily open it without shoving a finger to the edge and forcing it after the other hand keeps the latch open
No, I would not recommend this to a friend.
Response from sterilite.comBy Marketing, July 15, 2026
Hi Kylie! We are sorry to hear the inconvenience of the lid not working on your 7.5 Gal. TouchTop™ Wastebasket. If this was a recent purchase, please return it or contact the online retailer you purchased from for a refund or exchange. Product quality and customer service are very important to us. Please reach out to us at Consumer-Team@sterilite.com for further assistance.
Written by a customer while visiting sterilite.com
Customer Rating
1
The Worst
on June 16, 2026
Posted by: RCF28
from Palm Beach, FL
Gender:Female
This trash bin lid does not stay closed. I’m so disappointed. The one I had before lasted years. I’m already needing to replace a month old bin.
No, I would not recommend this to a friend.
Response from sterilite.comBy Marketing, June 17, 2026
Hi RCF28! We are sorry to hear the inconvenience of the lid breaking on your 7.5 Gal. TouchTop™ Wastebasket. Product quality and customer service are very important to us. Please reach out to us at Consumer-Team@sterilite.com for further assistance.
Written by a customer while visiting sterilite.com
Customer Rating
1
thin plastic
on May 24, 2026
Posted by: BlackV
the Led started to sag after 1 month and then the springs gave out 3 months very very very bad plastic,
cheaply made, and wobble top with too much Felix
cheaply made, and wobble top with too much Felix
Response from sterilite.comBy Marketing, May 26, 2026
Hi BlackV! We are sorry to hear the inconvenience of the lid breaking on your 7.5 Gal. TouchTop™ Wastebasket. Product quality and customer service are very important to us. Please reach out to us at Consumer-Team@sterilite.com for further assistance.
Written by a customer while visiting sterilite.com
Customer Rating
2
Disappoining design flaw
on May 17, 2026
Posted by: ftgrey
from PA
Gender:Female
The trashcan looks nice. It fits easily in a smaller space and is easy to keep out of the way. However, I purchsed a lidded trashcan with my newly-adopted trash-picker dog in mind. This trashcan will NOT fit the bill. The lid does not snap in place; it merely rests on top of the can and can be easily knocked off by a nosy canine. It defeats the purpose of having a latch on the lid in the first place. I'm going to try hot-gluing the lid to the can. I mainly use it for office-type trash, not food scraps, so I don't use a trash bag in it anyway.
No, I would not recommend this to a friend.
Response from sterilite.comBy Marketing, May 19, 2026
Hi ftgrey! We are sorry to hear the inconvenience you've experienced with your 7.5 Gal. TouchTop™ Wastebasket. Product quality and customer service are very important to us. Please reach out to us at Consumer-Team@sterilite.com for further assistance.
Written by a customer while visiting sterilite.com
Customer Rating
2
Broken Lid
on January 14, 2026
Posted by: Ei19
Bought this wastebasket appropriately 6 weeks ago to use in laundry room. I live alone so don’t have much laundry; therefore, the wastebasket doesn’t get much use at all. Despite this, the grey push “button” on the lid broke. I love this can because it’s a great size but I’m not sure if I should purchase a replacement if the lid will break again. Thank you.
I would recommend this to a friend!
Response from sterilite.comBy Marketing, January 15, 2026
Hi Ei19! We are sorry to hear the inconvenience of the lid breaking on your 7.5 Gal. TouchTop™ Wastebasket. Product quality and customer service are very important to us. Please reach out to us at Consumer-Team@sterilite.com for further assistance.
Written by a customer while visiting sterilite.com
Customer Rating
3
Great design, poor manufacturing
on August 12, 2025
Posted by: MomOfBoys114
from Pittsburgh
Gender:Female
Top is flimsy and standard bags do not fit due to the width of the bin.
I would recommend this to a friend!
Response from sterilite.comBy Marketing, August 13, 2025
Hi MomOfBoys114! We are sorry to hear the inconvenience you have experienced with your 7.5 Gal. TouchTop™ Wastebasket. This item fits a standard 8 gallon trash liner. Product quality and customer service are very important to us. Please reach out to us directly at Consumer-Team@sterilite.com for further assistance.
Written by a customer while visiting sterilite.com
Customer Rating
5
Convenient!
on October 24, 2024
Posted by: Frugal chef
only problem is I am conscerned about black color being a hazard of chemicals. Recent reports have that as recycled plastic and would love to turn out wrong as basket has been a joy while prepping ot cook.
Written by a customer while visiting sterilite.com