I bought this as a give for my relative. A massive disappointment. Straight out of the box it was like it either doesn’t pick anything up at all or it’s trying to inhale the carpet off the floor, no in between. Lately I can’t even get it to pick up hair off the floor. I’ve tried disassembling and reassembling, cleaning out the filter, nothing works. The carpet attachment is also extremely sensitive and will stop rotating if there’s the slightest bump on the carpet. It really only rotates in hardwood.
Response from HooverBy Corinne L., Hoover Customer Support, June 16, 2025
Thank you for taking the time to share your feedback regarding your ONEPWR Emerge Cordless Stick Vacuum. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team