I bought this as a give for my relative. A massive disappointment. Straight out of the box it was like it either doesn’t pick anything up at all or it’s trying to inhale the carpet off the floor, no in between. Lately I can’t even get it to pick up hair off the floor. I’ve tried disassembling and reassembling, cleaning out the filter, nothing works. The carpet attachment is also extremely sensitive and will stop rotating if there’s the slightest bump on the carpet. It really only rotates in hardwood.
Response from HooverBy Corinne L., Hoover Customer Support, June 16, 2025
Thank you for taking the time to share your feedback regarding your ONEPWR Emerge Cordless Stick Vacuum. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Love my new stick vacuum. I keep it in my kitchen and love that there is no cords, easy and quick to use and can even use on my stairs.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, June 24, 2025
Thank you so much for your review! We're thrilled to hear you're enjoying your ONEPWR Emerge Cordless Stick and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
1
Horrible lifespan!
on July 6, 2025
Posted by: Doug88
from St.Thomas, Ontario
Gender:Male
This vacuum started off great. Floors were thoroughly cleaned, no fur left in sight. Over time it became less efficient. It is now at a point that the vacuum won’t run for more than a minute at a time, suction is non-existent. Proper maintenance has been conducted, there are no obstructions, filters are clean and the battery is at full charge. Very disappointed! We haven’t had this vacuum for more than 6 months and already in need of a new one, unless Hoover steps up here I won’t be buying another one of their products.
No, I would not recommend this to a friend.
Response from HooverBy The Hoover Team, July 10, 2025
Thank you for taking the time to share your feedback. We apologize that you are having issues with your Hoover ONEPWR Emerge Cordless Stick Vacuum. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options
Written by a customer while visiting Hoover
Customer Rating
3
Excellent suction and battery life, crap hose
on August 10, 2025
Posted by: Chris Burdett
Gender:Male
I loved this vacuum. 2 batteries, one on the charger, one on the vacuum. Lots of power to clean up, gets into the baseboard corners, does carpet well, bare floors, pet hair, even small rocks in the foyer. However, the hose in the power head has split. Now if I tip the stick vacuum back more than 15-20 degrees the hose opens up and voids all of the excellent suction this vacuum has. I am here on the website to look for a solution, repair or replacement but I cannot find my model number on the website search. It’s too bad because this is the perfect vacuum for our situation. I hope to resolve this and not be forced to buy a new unit.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, August 12, 2025
Thank you for taking the time to share your feedback regarding your ONEPWR Emerge Cordless Stick Vacuum. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Dust buster alone has really poor suction together with the vacuum cleaner it's good. Have had other hoover stick vacs with removable dust busters that had way more suction.
Response from HooverBy Corinne L., Hoover Customer Support, September 2, 2025
Thank you for taking the time to share your feedback regarding your ONEPWR Emerge Cordless Stick. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Pas bon !
on September 6, 2025
Posted by: Sylvie
Gender:Female
Après seulement 6 mois la grosse brosse ne fonctionne plus ! Aucun roulement du rouleau, plus rien…. Je ne recommande pas du tout !
No, I would not recommend this to a friend.
Response from HooverBy The Hoover Team, September 8, 2025
Thank you for taking the time to share your feedback.. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support option.
Good suction easy to use and charge light weight and efficient
Response from HooverBy Corinne L., Hoover Customer Support, September 10, 2025
Thank you so much for your review! We're thrilled to hear you're enjoying your ONEPWR Emerge Cordless Stick and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
1
Faulty charger
on September 30, 2025
Posted by: Waldorf25
from Roseville, Michigan
Our charging plug broke or died, it keeps flashing the “Service” light and we assumed it was the battery itself and bought a new battery. So now we have 2 batteries and nothing to charge it with. Only had this vacuum for 5 months.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, October 1, 2025
Thank you so much for your review! We're thrilled to hear you're enjoying your ONEPWR Emerge and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!