Customer reviews from Hoover
Hoover - OnePWR Emerge Cordless Stick Vacuum - Gray
Average customer rating
2.2
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
6
4 Stars
1
3 Stars
4
2 Stars
4
1 Star
17
27%of customers recommend this product.
(
6 out of
22)
Customer Reviews for Hoover - OnePWR Emerge Cordless Stick Vacuum - Gray
Customer Rating
2
Replacement head not available
on August 14, 2026
Posted by: Mommy1234
Gender:Female
Purchased just over my 3 year warranty by a month and its head and/or lower duct hose is cracked from wear and tear. There’s no longer any suction going through the upper hose, into dust cup.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, September 2, 2026
Thank you for taking the time to share your feedback. We're sorry to hear you've experienced issues with your Hoover Emerge Cordless, including the cracked duct hose and loss of suction. This is not the experience we want for our customers. We'd like the opportunity to help. Please contact our Customer Care team at Hoovercustomersupport@ttifloorcare.com or call 1 800-944-9200, and we'll be happy to assist you.~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Good for a short time
on July 15, 2026
Posted by: Danie
from Concord NC
Gender:Female
Constant problems between batteries, hoses and motor issues and getting the motor part warrantied impossible
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, July 20, 2026
Thank you for taking the time to share your feedback. We're sorry to hear about the issues you've experienced with the batteries, hose, motor, and warranty process. This is not the experience we want for our customers. We'd like the opportunity to help. Please contact our Customer Care team at Hoovercustomersupport@ttifloorcare.com and we'll be happy to assist you. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
I am not satisfied with this purchase
on June 30, 2026
Posted by: Buongiorno
Gender:Female
After 5 months doesn’t work anymore! It does not collect simple everyday dirt on the floor.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, July 6, 2026
Thank you for taking the time to share your feedback regarding your ONEPWR Emerge Cordless. We're sorry to hear you've had difficulty with the unit not collecting everyday dirt and that it stopped working after 5 months. We'd like the opportunity to help resolve this issue. Please contact our Customer Service team at Hoovercustomersupport@ttifloorcare.com, and we'll be happy to assist you. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
terrible battery
on June 11, 2026
Posted by: ph61
bought it about 7 months ago, use it about once a month, the battery is now lasting around 3 minutes and quits
Response from HooverBy Corinne L., Hoover Customer Support, June 17, 2026
Thank you for taking the time to share your feedback regarding the ONEPWR Emerge Cordless Stick Vacuum. We are sorry to hear about the battery runtime issue you have experienced and would like the opportunity to assist further.
We have reached out to you by email regarding this matter. Please reply to our email at your earliest convenience so that we can gather additional information and work toward a resolution.~ Warm Regards, The Hoover Team
We have reached out to you by email regarding this matter. Please reply to our email at your earliest convenience so that we can gather additional information and work toward a resolution.~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
5
Great features
on April 17, 2026
Posted by: haleypeanut
from South Carolina
Gender:Female
So happy with my Hoover vaccum! Thank you to Austin!!!
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, April 21, 2026
Thank you so much for your kind words! We're thrilled to hear you're enjoying your ONEPWR Emerge. Your feedback means a lot to us and helps others shop with confidence. Thanks for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
1
Junk
on April 15, 2026
Posted by: Oldfolks
from Tennessee
Gender:Male
Maybe had it a year and don't use it that often and now it doesn't power on. I checked everything it said online and nothing.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, April 17, 2026
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must be, especially with limited use.
Please contact us at Hoovercustomersupport@ttifloorcare.com, and we’ll be happy to assist you further and help troubleshoot the issue. ~Warm Regards, The Hoover Team
Please contact us at Hoovercustomersupport@ttifloorcare.com, and we’ll be happy to assist you further and help troubleshoot the issue. ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
2
Battery
on March 29, 2026
Posted by: mich901
Gender:Female
I do not have this particular model but I do have the Hoover Blade which apparently, they do not make anymore. The battery stopped charging and can't find one anywhere, not even from Hoover. Keep that in mind and appears the batterys are almost as much as the vacuum. Im so sad I love that thing!!!
Response from HooverBy Corinne L., Hoover Customer Support, March 31, 2026
We’re sorry to hear about the issues you’re experiencing. This is not the performance we expect from our product.
We’ve sent you an email to gather more details and assist you further. Please check your inbox so we can help resolve this for you.
~ Warm Regards, The Hoover Team
We’ve sent you an email to gather more details and assist you further. Please check your inbox so we can help resolve this for you.
~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
3
Hoover onepwr
on March 1, 2026
Posted by: Casey
Gender:Female
Love the vac but getting it apart to clean is very tough for arthritic hands
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, March 2, 2026
Thank you for taking the time to share your feedback regarding your ONEPWR Emerge Cordless Stick. We will ensure your feedback is forwarded to the appropriate department. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover