Customer reviews from Hoover
Hoover - OnePWR Emerge Cordless Stick Vacuum - Gray
Average customer rating
2.3
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
5
4 Stars
1
3 Stars
4
2 Stars
2
1 Star
13
29%of customers recommend this product.
(
5 out of
17)
Customer Reviews for Hoover - OnePWR Emerge Cordless Stick Vacuum - Gray
Customer Rating
1
Failure
on January 16, 2026
Posted by: Dolphin3
Gender:Male
This product is not worth the money. The vaccum Attachment does not last. I have had two, both with the same problem. Hair build up behind the plastic gear which causes heat build up and eventually failure.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, January 30, 2026
Thank you for taking the time to share your feedback regarding ONEPWR Emerge Cordless Stick. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
3
Great suction, some parts cheaply made
on January 20, 2026
Posted by: Lorired411
Fell in love with my cordless hoover at the start. The powerful suction was amazing.It lifted the dirt and dust right from the bottom of the carpet. However, after maybe close to a year of having the hoover, one of the wheels fell off the power nozzle. I was amazed at how quickly it was replaced by the warranty. However, the second brand new hoover I had fell apart quite quickly.
Written by a customer while visiting Hoover
Customer Rating
4
Better than expected!
on January 31, 2026
Posted by: Tamincanada
from Ontario, canada
Gender:Female
Wow cleans just as well as my corded vacuum. Picks up hair on carpet! & The battery lasts pretty long. The only neg is the cup is small. Cleaning the filter is tedious & needs to be changed often. But still good suction- 1 yr later
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, February 3, 2026
Thank you so much for your review!
We're thrilled to hear you're enjoying your ONEPWR Emerge Cordless Stick and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
We're thrilled to hear you're enjoying your ONEPWR Emerge Cordless Stick and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
1
Lower Flex hose will crack and split!
on February 1, 2026
Posted by: Chris
from New York
Gender:Male
Was happy with the vacuum until the lower suction hose that attaches to the floor head cracked and split all over. Now it’s useless and Hoover doesn’t sell a replacement part for it! Go figure!
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, February 5, 2026
Thank you for your feedback. We’re sorry to hear about the issue with the lower suction hose and appreciate you bringing this to our attention.
Please contact us byt this hoovercustomersupport@ttifloorcare.com
for additional support options. ~ Warm Regards,The Hoover Team
Please contact us byt this hoovercustomersupport@ttifloorcare.com
for additional support options. ~ Warm Regards,The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
2
Sucks well.. Only had 1 month. cleaning part sucks
on February 6, 2026
Posted by: mommason
Gender:Female
We bought the vacuum in Jan. 10, 2026 and I will start with the positive and go from there. It has great suction.It has nice attachments etc. My complaint is when you try to clean it and empty the hair/dirt the top part don't stay together you have to hold on tight so it don't fall apart. The dirt cup filter black part falls out very easily. It falls on the floor. It's hard to hang on to. I guess in that sense it's terrible. I just wanted to company to work on fixing that part on the next product they make. I get so mad when I have to empty the filter cup where the cyclone tube it's the black part that is the troubled part. I know there is nothing I can do, but wanted the company to know what's NOT the BEST functioning part of the vacuum. I hate to do bad reviews, but it becomes frustrating when you buy something and have troubles from the get go.
Response from HooverBy Corinne L., Hoover Customer Support, February 10, 2026
Thank you for taking the time to share your feedback regarding your vacuum. We want to ensure you’re getting the best product performance and encourage you to visit our Hoover Support Library at https://hoover.com/pages/product-support-library
for troubleshooting videos and additional support options.
Please know your feedback has been forwarded to the appropriate department to help improve future products.~ Warm Regards, The Hoover Team
for troubleshooting videos and additional support options.
Please know your feedback has been forwarded to the appropriate department to help improve future products.~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Great until the hose cracks
on February 11, 2026
Posted by: Katy
from Utah
Gender:Female
I bought this product (2 of them) and both of them have cracked hoses at the base by the brush. I purchased them In October of 2025 and both of them are garbage as of 2026. Hoover also is out of stock for the correct replacement parts. The vacuum was great until this problem.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, February 17, 2026
Thank you for taking the time to share your experience. We’re sorry to hear about the issues with the hoses and the inconvenience this has caused.
Our team has already reached out to you by email with information regarding assistance and next steps. Please review your inbox (and spam/junk folder) for our message. If you need any further help, feel free to reply directly to that email and our Hoover Customer Care team will be happy to assist. ~Warm Regards, The Hoover Team
Our team has already reached out to you by email with information regarding assistance and next steps. Please review your inbox (and spam/junk folder) for our message. If you need any further help, feel free to reply directly to that email and our Hoover Customer Care team will be happy to assist. ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Junk
on February 22, 2026
Posted by: Kevin
Gender:Male
Powerhead is junk, the hose splits, first one lasted 3 months, second just over a year
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Customer Rating
1
Battery Almost Caught On Fire
on February 27, 2026
Posted by: Sasu
from Iowa
Gender:Female
I purchased this vacuum after an older Hoover Stick vacuum I had stopped working. It worked just as great as the old one had and had a long battery life until about 40 days after owning it when I put the battery on the charger and left the room for literally a minute and came back to horrible smoke and a smoldering battery. I wasted all that money and can never trust one of these vacuums again if it can happen that quick. I'll be buying a corded vacuum from a different company.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, March 5, 2026
We’re very sorry to hear about the issue you experienced with your Hoover Stick Vacuum. Safety and quality are our top priorities, and we take this situation seriously.
Please know that we are already tracking a warranty for your unit in our system, and we will continue to assist you to ensure it is resolved properly. Our team is committed to helping you through this process and making things right.
Thank you for bringing this to our attention, and we appreciate your patience as we work to support you.~Warm Regards, The Hoover Team
Please know that we are already tracking a warranty for your unit in our system, and we will continue to assist you to ensure it is resolved properly. Our team is committed to helping you through this process and making things right.
Thank you for bringing this to our attention, and we appreciate your patience as we work to support you.~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover