Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Phantom Black
Average customer rating
3.8
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
33
4 Stars
10
3 Stars
3
2 Stars
10
1 Star
7
65%of customers recommend this product.
(
34 out of
52)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Phantom Black
Customer Rating
5
Fun and educational in one cell phone.
on June 20, 2023
Posted by: Larry
I have been playing with this G23 for about 5 weeks now and have not yet learned half of it's potential. Fun, and educational at the same time. I had wondered why people would pay so much for a phone, now I know the answer. POWER! Capabilites, that I never dreamed possible on a phone. Thank you Samsung for my new toy.
Written by a customer while visiting Samsung US
Customer Rating
2
S23 you will love to hate it cause you don't have.
on June 10, 2023
Posted by: Jj4bucs
Expertise:Intermediate
Hate not having my own SD card. I used to have a 8g. Now only 250 mb
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 12, 2023
Hello Jj4bucs, thank you for taking time to share your feedback on your Samsung Galaxy S23. We would be more than happy to help you expand the storage capacity of your device. While we have removed the usage of a micro SD card we have now the ability to use digital storage options to keep all of your photos and other data. We have provided a link to the Samsung Support Team if you would like assistance exploring these options. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Twitter
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Just received and so far happy with phone
on May 31, 2023
Posted by: Supercurl1
from Hudson Ma
Phone is working well and I love the alarm feature, great hearing news
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
The phone is poorly designed and same models are .
on May 10, 2023
Posted by: Jeff
from Olympia wa.
Expertise:Intermediate
Keeps comecting to xfinty wifi.when in range of home wifi. When I have wifi shut off it's still connected to cfinty wifi.
Phone keeps telling me I have 99 tab open. I shouldn't have to go to dealer and spend 2 hours to have tech person roll their eyes because I have gray hair. This model phone is not the same design and model that of my wife's phone.
Phone keeps telling me I have 99 tab open. I shouldn't have to go to dealer and spend 2 hours to have tech person roll their eyes because I have gray hair. This model phone is not the same design and model that of my wife's phone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 16, 2023
Hey Jeff, we appreciate you sharing your feedback on your Samsung Galaxy S23. Without knowing who you have spoken to regarding your device, we have provided a link to the Samsung Support Team. You can reach out to them at your convenience and they can assist you in troubleshooting your device. We appreciate you being a Samsung customer and look forward to assisting you further. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S23
on April 22, 2023
Posted by: Jnakia85
from Owensboro
I love my S23. The pictures are very clear, the sound is loud and clear. It is fast and smooth. Samsung is the only phone I will use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow
on April 15, 2023
Posted by: Awesome dude
Amazing photos and quality is just fantastic. Totally recommended
Written by a customer while visiting Samsung US
Customer Rating
5
Newby with tech. Old phone was obsolete. Big upgra
on April 15, 2023
Posted by: Wildthing
from White Lake, Michigan
Expertise:Beginner
Just got it. Old phone was obsolete. Newbie, so I'm learning a lot. This phone is a big upgrade. Impressive and a lot more phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US