Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Phantom Black
Average customer rating
3.8 out of 5
3.8
(63 Reviews)
Open Ratings Snapshot
Rating breakdown 63 reviews
5 Stars
33
4 Stars
10
3 Stars
3
2 Stars
10
1 Star
7
65%of customers recommend this product. 
(
34 out of 52
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Wow
on April 15, 2023
Posted by: Awesome dude
Amazing photos and quality is just fantastic. Totally recommended
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S23
on April 22, 2023
Posted by: Jnakia85
from Owensboro
I love my S23. The pictures are very clear, the sound is loud and clear. It is fast and smooth. Samsung is the only phone I will use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
The phone is poorly designed and same models are .
on May 10, 2023
Posted by: Jeff
from Olympia wa.
Expertise:Intermediate
Keeps comecting to xfinty wifi.when in range of home wifi. When I have wifi shut off it's still connected to cfinty wifi.
Phone keeps telling me I have 99 tab open. I shouldn't have to go to dealer and spend 2 hours to have tech person roll their eyes because I have gray hair. This model phone is not the same design and model that of my wife's phone.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Elizabeth KaufmanSocial CommerceMay 16, 2023
Hey Jeff, we appreciate you sharing your feedback on your Samsung Galaxy S23. Without knowing who you have spoken to regarding your device, we have provided a link to the Samsung Support Team. You can reach out to them at your convenience and they can assist you in troubleshooting your device. We appreciate you being a Samsung customer and look forward to assisting you further. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Just received and so far happy with phone
on May 31, 2023
Posted by: Supercurl1
from Hudson Ma
Phone is working well and I love the alarm feature, great hearing news
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fun and educational in one cell phone.
on June 20, 2023
Posted by: Larry
I have been playing with this G23 for about 5 weeks now and have not yet learned half of it's potential. Fun, and educational at the same time. I had wondered why people would pay so much for a phone, now I know the answer. POWER! Capabilites, that I never dreamed possible on a phone. Thank you Samsung for my new toy.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very powerful phone
on July 6, 2023
Posted by: Spence
from Maine
Expertise:Expert
Got this model I think in April and I still haven't been able to take a moon pic but w/e...love the phone and all its extra options snappy fast when you open an app or type a sentence... the math is simple co.pare it to iphone plus hardware specs the proof is in the pudding....
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
They great features
on July 20, 2023
Posted by: Pumpkin
from Louisiana
Expertise:Expert
I have always wanted a galaxy phone the galaxy is the best phone on the market
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Life saver
on September 2, 2023
Posted by: Misty
from Pflugerville, Texas
My previous cheap phone blew up on a Friday and I need it to check in at work since I WFH. I needed a phone quickly. This phone was easy to transfer my information. Easy to maneuver and has lot's of helpful features. I love this phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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