Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Apple MFi Certified 10' Lightning USB Charge-and-Sync Cable - Black
Average customer rating
4.5
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
95
4 Stars
10
3 Stars
5
2 Stars
2
1 Star
8
92%of customers recommend this product.
(
106 out of
115)
Customer Reviews for OtterBox - Refurbished Excellent - Apple MFi Certified 10' Lightning USB Charge-and-Sync Cable - Black
Posted by: Big John
Verified Purchase:Yes
It appears to be well made the most durable cord I'e seen time will tell.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Best Lightening Cable for the Defender Case Ever!
on October 18, 2019
Posted by: Starocity
Verified Purchase:Yes
I bought this canoe to go with my iPhone 11 PRO. The quality blew me away! Nice snug connection into my phone and you can hear the click! The flexible connection at the base of the cord IS the best I have ever owned and in my opinion, worth every single Penny! I
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chrissy
Verified Purchase:Yes
I’m so happy OtterBox developed a charging cable that lasts. I don’t know how many of the “white” cables I had gone through, probably 1 every 6 months for years(I know everyone has been through it). I have the nice long 3 meter OtterBox cables for every phone&pad in our house. I recently had the first OtterBox cable I bought, approximately 2 years ago, decide to retire (the metal piece at the very end fell out) there is no kinking, fraying or bending at the joint that the other cables have. Best money spent !!! Recommend to everyone needing a replacement.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Fully charged
Verified Purchase:Yes
Seems to change very quickly and the cord is very sturdy.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Blake
Verified Purchase:Yes
Why aren't all cables made this well. It lives in my 4x4 (used to keep an iPad charged that is constantly on for mapping) so naturally it gets a bit beat up. Meanwhile the cheap cable i bought for my phone broke, needless to say that one will be replaced with another otter box
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Good but...
on February 8, 2017
Posted by: DirVM
Good product for normal use, i bought 30 for my drivers, after couple of month i have 6 already not fonctionnel like before
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, February 8, 2017
Hi DirVM,
Thanks for your feedback! We’re sorry that you have a few of these OtterBox Lightning Connectors malfunctioning. We fully understand why this is disappointing but thankfully we can easily replace them through our warranty.
When you have a moment please give our friendly Otters a call at 1-855-688-7269, and we will gladly get a warranty replacement set up in practically no time at all!
Best,
OtterBox Customer Service Team
Thanks for your feedback! We’re sorry that you have a few of these OtterBox Lightning Connectors malfunctioning. We fully understand why this is disappointing but thankfully we can easily replace them through our warranty.
When you have a moment please give our friendly Otters a call at 1-855-688-7269, and we will gladly get a warranty replacement set up in practically no time at all!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: djkoh77
Verified Purchase:Yes
2nd one and this one also broke at the tip that plugs into the device. need to get it replace for the 2nd time.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 20, 2017
Hey djkoh77,
We're so sorry to see that your charging cable keeps breaking at the charging plug! This is definitely strange, and not something we typically see with our products. Our friendly Otters will be more than happy to set you up with a warranty claim, so please feel free to give them a quick call at 1-855-688-7269. For the small cost of shipping and handling, they'll be able to send you a new charging cable, and we're confident that the third time should be the charm!
Happy Holidays,
OtterBox Customer Service Team
We're so sorry to see that your charging cable keeps breaking at the charging plug! This is definitely strange, and not something we typically see with our products. Our friendly Otters will be more than happy to set you up with a warranty claim, so please feel free to give them a quick call at 1-855-688-7269. For the small cost of shipping and handling, they'll be able to send you a new charging cable, and we're confident that the third time should be the charm!
Happy Holidays,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Greg
Verified Purchase:Yes
So far so good, got the 3 meter one , works out well
I would recommend this to a friend!
Written by a customer while visiting otterbox.com