Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Apple MFi Certified 10' Lightning USB Charge-and-Sync Cable - Black
Average customer rating
4.5
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
95
4 Stars
10
3 Stars
5
2 Stars
2
1 Star
8
92%of customers recommend this product.
(
106 out of
115)
Customer Reviews for OtterBox - Refurbished Excellent - Apple MFi Certified 10' Lightning USB Charge-and-Sync Cable - Black
Posted by: Yvonne D
Verified Purchase:Yes
I’ve had this for over a month and the cord is very strong and sturdy. Plus the length of cord is the best feature. My phone is also charged in twice the time as the original iPhone chord.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Debbie
Verified Purchase:Yes
Awesome, strong, long and replaceable... what’s not to love?
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Bettyboo
Verified Purchase:Yes
Superior protection for my phone! I won't ever use another product!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tomcrain
Verified Purchase:Yes
Apple makes an inferior cable. Otter more than fixed it! This cable is fantastic!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Eman
Verified Purchase:Yes
I bought this one for my wife's ip7+ and never been happier
Written by a customer while visiting otterbox.com
Posted by: Tc12345678
Verified Purchase:Yes
It broke soon after I bought it. The part that connects to iPhone broke off in phone!!!!! Wish I would have taken a photo.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, June 5, 2019
Hey there Tc12345678!
We are so sorry to hear that the Lightning Connector to USB Cable broke off in your phone (yikes!) Our cables are super durable, so it's rare to see something like this happen. Luckily, our handy Otters are more than happy to fix this! Please feel free to give us a call at 1-855-688-7269 and we'll get you a brand-new cable you can enjoy for the long haul!
Sincerely,
OtterBox Customer Service Team
We are so sorry to hear that the Lightning Connector to USB Cable broke off in your phone (yikes!) Our cables are super durable, so it's rare to see something like this happen. Luckily, our handy Otters are more than happy to fix this! Please feel free to give us a call at 1-855-688-7269 and we'll get you a brand-new cable you can enjoy for the long haul!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1
Otter box lighting cable for iphone
on July 25, 2019
Posted by: Barry
I had this cable for 1 week and the part that plugs into the phone already broke off.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, July 29, 2019
Hey, Barry!
We're bummed to hear that your OtterBox charging cable was so short lived! The good news is, we have a pretty great warranty, so we're more than happy to get you a cable that's in it for the long haul. Give us a ring at 1-855-688-7269, and we can get that claim set up for you.
Best,
OtterBox Customer Service Team
We're bummed to hear that your OtterBox charging cable was so short lived! The good news is, we have a pretty great warranty, so we're more than happy to get you a cable that's in it for the long haul. Give us a ring at 1-855-688-7269, and we can get that claim set up for you.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: fatboy3
Verified Purchase:Yes
Loved it the minute that I saw it. standard cables have pulled apart on me two times in the past and I have the confidence to say that this cable will last as long as I need it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com