Customer reviews from Samsung US
Samsung - Refurbished Excellent - Wireless Car Charger EP-H5300 - Genuine, Brand New I Color: Black - Black
Average customer rating
2.8
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
6
4 Stars
2
3 Stars
4
2 Stars
10
1 Star
5
27%of customers recommend this product.
(
6 out of
22)
Customer Reviews for Samsung - Refurbished Excellent - Wireless Car Charger EP-H5300 - Genuine, Brand New I Color: Black - Black
Customer Rating
1
no good don't buy
on March 4, 2023
Posted by: Lorenzo
from chicago
Expertise:Expert
the ball connector broke inside the charger itself
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 7, 2023
Lorenzo, thank you for your feedback on your Samsung Wireless Car Charger. Without knowing how long you've owned this product, we have included a link to the Samsung Support Team, as well as warranty information for your convenience. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
when it was working it was great
on January 21, 2023
Posted by: yelgazz
the locking ring broke after 1. month of use.
so now the phone just angles down with gravity, not really usable at this point.
i need another locking ring or another unit completely (replacement).
otherwise, it's a great product.
so now the phone just angles down with gravity, not really usable at this point.
i need another locking ring or another unit completely (replacement).
otherwise, it's a great product.
I would recommend this to a friend!
Features
5
Performance
1
Design
5
Value
4
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, January 24, 2023
Yelgazz, we appreciate your feedback on your Samsung Wireless Car Charger. We have linked below both the Samsung Support and Customer Care+ Teams for assistance. They will be able to provide you options available to you. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Keep up the great work Samsung
on December 22, 2022
Posted by: CodyGaga
So far so good. Never thought of having a Foldable tablet in my car but Dreams do become reality!
Written by a customer while visiting Samsung US
Customer Rating
3
Good charger, bad mounting hardware
on November 30, 2022
Posted by: OOGonzalez
from Palmdale, Ca
Expertise:Intermediate
Bought this a few months ago. One of arms of the vent mount broke first. After, the locking nut for the 17mm ball cracked down the middle. Charger works well.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 2, 2022
OOGonzalez, thank you for your feedback on the Samsung Wireless Car Charger. Here at Samsung we use your feedback as we strive to innovate our product line and provide our customers the best possible experience. If you haven’t done so already we would recommend taking a look in to the warranty of your device and reaching out to the Samsung Support Team for assistance. Thank you for being a Samsung customer. –Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Good but needs faster charging
on October 11, 2022
Posted by: Aean
from CA
Expertise:Expert
Excellent car mount wish it would support 15w charging instead of 9w.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Bad charger
on October 4, 2022
Posted by: Lars
i had this product less then month before i started having problems with charging. the two little arms that support the charger broke off within three weeks. no longer use this product. big waste of money!!
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, October 4, 2022
Lars, we appreciate your feedback on the Samsung Wireless Car Charger. Here at Samsung we are always striving to innovate our product line and provide the best possible customer experience. All of our products do come with a warranty and we would recommend taking a look at that and reaching out to the Samsung Support or Customer Care+ Teams for assistance. Thank you for being a Samsung customer. –Elizabeth
Product Warranty
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Written by a customer while visiting Samsung US
Customer Rating
5
Appreciate the versatility
on September 19, 2022
Posted by: Junior
the most solid car charger i've ever owned. i wish it charged faster and i had to tinker with it to fit my vent but it fits a flagship or foldable perfectly. 👍
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Didn't love it
on September 13, 2022
Posted by: joee
from Miami, FL
i really wanted to love it, but due to design flaw it doesn't hold my phone well. i tried using it for about 1 week, but could not keep having my phone fall out while in portrait mode. i own a galaxy fold 4 and the mount doesn't hold the phone secure enough in the portrait position. i thought it was because of the size of the fold 4, so i tried with my wife's flip 4 and the phone just slid out too easily. i thought i was going to have will to accept it due limited alternatives for my fold, but i was surprised that another manufacturer held my fold 4 much better. i felt this one offered better feaures, but in the end it is useless to me if it can't secure my phone on portrait mode. in landscape mode it did better, but i can i can't risk my phone falling out. i sadly had to return it.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 15, 2022
Joee, thank you for your feedback regarding your Samsung Wireless Car Charger. Here at Samsung we are always striving to innovate our product line and provide the best possible customer experience. Please feel free to reach out to us with any further questions regarding your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US