Customer reviews from Samsung US
Samsung - Refurbished Excellent - Wireless Car Charger EP-H5300 - Genuine, Brand New I Color: Black - Black
Average customer rating
2.8
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
6
4 Stars
2
3 Stars
4
2 Stars
10
1 Star
5
27%of customers recommend this product.
(
6 out of
22)
Customer Reviews for Samsung - Refurbished Excellent - Wireless Car Charger EP-H5300 - Genuine, Brand New I Color: Black - Black
Customer Rating
2
Bad build
on February 19, 2025
Posted by: Jay5
from New York
Expertise:Expert
The quality is very poor the legs break within the month the replacement did the same thing and now the plastic ring to secure it to the stand has broke so can't use now until I buy more replacement parts because they are not covered smh
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
4
Response from Samsung USBy R&R, February 21, 2025
Ahoy Jay5,
Thank you for sharing your thoughts with us. Samsung is committed to creating innovative and high-performing accessories that enhance your devices. Our products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. Your feedback is invaluable as we strive to improve our offerings and provide you with the best possible user experience. Thank you for choosing innovation with Samsung! -Ty
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
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Thank you for sharing your thoughts with us. Samsung is committed to creating innovative and high-performing accessories that enhance your devices. Our products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. Your feedback is invaluable as we strive to improve our offerings and provide you with the best possible user experience. Thank you for choosing innovation with Samsung! -Ty
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Product!!
on August 13, 2024
Posted by: Crystal
I bought this when I upgraded my phone to the Samsung Z Flip and I absolutely love it. I can view and work my phone easier with hands free charging while doing my job.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Almost great
on April 26, 2024
Posted by: Unhappy
Works great would be 5 stars except, the ball joint holding the wireless charger to the hook piece broke off.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 26, 2024
Hello there, we appreciate your feedback on your Samsung Wireless Car Charger. We are happy to hear you were initially so pleased with the functionality of this charger. We have provided a link below to the Samsung Support Team if you would like to discuss this experience further and see what options may be available to you. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
2
poor quality
on October 15, 2023
Posted by: notpleaseatall
I bought this product a month ago and the leg broke. I cant return it. do not buy it. the leg is too flimsy.
Written by a customer while visiting Samsung US
Customer Rating
2
Expected better for the price
on September 11, 2023
Posted by: Hunter
Cool concept for a charger, doesn't fit my vehicle's vent great. Mounting is flimsy and break.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
1
Response from Samsung USBy Debra, Social Commerce, September 13, 2023
Salutations Hunter,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Wireless Car Charger. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please do not hesitate to reach out to Samsung Support if you have any questions for us, if you would like to share any additional feedback with us, or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
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smsng.us/Samsung-Community
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Wireless Car Charger. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please do not hesitate to reach out to Samsung Support if you have any questions for us, if you would like to share any additional feedback with us, or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
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Written by a customer while visiting Samsung US
Customer Rating
5
Works perfect!!!!!
on August 10, 2023
Posted by: Samsung 4life
from California
Expertise:Expert
Have had mine for 9 months no issues.
Works perfect and as describe for larger fold phones. Mounts still intacked and my vent isn't broken. All depends on how it's mounted I guess. I also drive a lowered car which bounces more than a normal car. Not harsh but definitely a different ride and could make the shaking a bit brutal on the plastic of mount vents. But again mine is fine and hasn't loosened up or anything.
Works perfect and as describe for larger fold phones. Mounts still intacked and my vent isn't broken. All depends on how it's mounted I guess. I also drive a lowered car which bounces more than a normal car. Not harsh but definitely a different ride and could make the shaking a bit brutal on the plastic of mount vents. But again mine is fine and hasn't loosened up or anything.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The vent support legs are easy to break.
on July 8, 2023
Posted by: BenN
from Denver, CO
Expertise:Intermediate
The vent clamping leg is broken. I barely use the vent mount but it breaks so easily.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy Bethany, Social Commerce, July 9, 2023
Hi Ben... Thank you for your review of the Samsung Wireless Car Charger. We appreciate your opinion as it ensures we remain innovative and improve on the designs and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached Samsung Support below. Please reach out if we can be of any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Broke in less than a year
on April 29, 2023
Posted by: JayLu
from Elk Grove, CA
Expertise:Intermediate
One of the stabilizer arms broke off and now I am to able to mount the device. It still charges but it's pretty much useless. I have only had it for less than 6 months.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
2
Response from Samsung USBy Debra, Social & Commerce, May 1, 2023
Hey there JayLu, thank you for finding the free time out of your hectic day to share your thoughts with us about your Samsung Wireless Car Charger. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enjoyable experiences while using our products. Please do not hesitate to reach out to Samsung Support if you have any questions or if you would like to share any additional feedback with us. Thank you for being a valued Samsung customer.
- Debra
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smsng.us/Facebook-Messenger
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smsng.us/Samsung-Community
- Debra
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Written by a customer while visiting Samsung US