Customer reviews from Samsung US
Samsung - Refurbished Excellent - S Pen Fold Edition Compatible Galaxy Z Fold 4 and 3 Phones Only I Color: - Black
Average customer rating
2.3
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
3
4 Stars
2
3 Stars
7
2 Stars
3
1 Star
11
33%of customers recommend this product.
(
7 out of
21)
Customer Reviews for Samsung - Refurbished Excellent - S Pen Fold Edition Compatible Galaxy Z Fold 4 and 3 Phones Only I Color: - Black
Customer Rating
4
NOT A bad pen
on January 20, 2023
Posted by: Floraz4RVW
from San Mateo, CA
Expertise:Beginner
This pen is very fragile and takes a while to pair, but once you get it working, it is fine. It's hard to tell if it is working, because, it does not light up or make sounds. I actually like that it only works with the screen unfolded. If using it for security, it becomes more obvious that someone is using your device, and likely you'd be using it to draw or sign big documents, so you'd need the phone unfolded. I do not know if this is true for the Fold phones period, just my Fold4. I do agree that the tip feels unstable. Samsung tech support was very helpful and answered all of my questions. Since this was my first styl)us I tried it again after my call ended yo see if it really did not work, and it paired and worked perfectly. There was no reason to send it back, and I could not call back to let them know.
Features
5
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
S Pen not what I expected
on January 5, 2023
Posted by: MattK
from Austin, Texas
i was very excited to purchase this s pen fold edition along with the samsung fold 4 case. i previously had a note 22 with a pen and was able to take notes on the phone whenever i wanted. i had expected to be able to do the same with this s pen on the front screen but it only works when it is opened (unfolded). this is not very handy when needing to take quick notes. i am very disappointed with this pen.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, January 6, 2023
MattK, thank you for your feedback on your Samsung S Pen Fold Edition. We understand your desire to be abel to take quick notes using your S Pen along with your device. The Samsung Galaxy Z Fold4 has not been designed to use the S Pen with the exterior screen of the device. Please feel free to reach out to us at any time with further feedback or questions about your Samsung products. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
S pen doesn’t work for taking pictures
on December 16, 2022
Posted by: More Jah
from Baltimore, Maryland
Expertise:Intermediate
I’m very disappointed because this pen doesn’t take pictures like the previous S pens. It’s one of the main reasons why I purchased the pen
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
5
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 20, 2022
More Jah, we appreciate you taking time to provide your feedback to us regarding your Samsung S Pen Fold Edition. You can use Flex Mode on your Samsung Galaxy Z Fold device to help take selfies easier. You can also reach out to the Samsung Support Team for further assistance. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Useful
on December 5, 2022
Posted by: Kyle121w80
from Morris NY
[This review was collected as part of a promotion.] It works as.described I love how I'd doesn't need to be charged
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 8, 2022
Kyle121w80, thank you for your feedback on the Samsung S Pen Fold Edition. We are happy to know you are enjoying all of the amazing features of the S Pen along with your Galaxy Z Fold device. Please feel free to reach out to us at any time with further feedback or questions about your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Z fold pen
on December 5, 2022
Posted by: Ldashvt
from Crown point, ny
Expertise:Beginner
[This review was collected as part of a promotion.] Bought this and it works great. I love using thjs with my fold!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
on November 3, 2022
Posted by: frmcst
Find that stylus does not stay in case. In fact have lost mine.
Do not like thay phone must be opened to work. Does not work on on small screen.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, November 8, 2022
Frmcst, thank you for your feedback on the Samsung S Pen Fold Edition. Here at Samsung our goal is the always innovate our product line so our customers have the best experience possible with their chosen device. Please feel free to reach out to us at any time with further feedback or questions regarding your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great
on October 8, 2022
Posted by: Lauram
Expertise:Expert
[This review was collected as part of a promotion.] Samsung is the best! They get better and better with time!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth s pen.
on October 8, 2022
Posted by: Vinu
from Charlotte
Expertise:Intermediate
[This review was collected as part of a promotion.] This fold edition s pen is lot smooth compared to the regular one. Great addition to the fold eco system.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US