Customer reviews from Samsung US
Samsung - Refurbished Excellent - S Pen Fold Edition Compatible Galaxy Z Fold 4 and 3 Phones Only I Color: - Black
Average customer rating
2.3
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
3
4 Stars
2
3 Stars
7
2 Stars
3
1 Star
11
33%of customers recommend this product.
(
7 out of
21)
Customer Reviews for Samsung - Refurbished Excellent - S Pen Fold Edition Compatible Galaxy Z Fold 4 and 3 Phones Only I Color: - Black
Customer Rating
1
Waste of time. More frustrating than productive.
on January 11, 2025
Posted by: Banksy the Quant
from Weehawken nj
Expertise:Expert
I keep thinking I bought a cheap knockoff, and remember just how useless it is. Even the features it suppose to work with are limited. Such a chance to have a tool people get addicted to prior to true motion sense.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 14, 2025
Hello Banksy the Quant,
Thank you for sharing your experience with the S Pen Fold Edition. We appreciate your feedback about its functionality and features. Your comments are valuable and will be communicated to our product team as we work to refine and improve our designs. If you have any specific expectations or suggestions you’d like to share, we would be glad to hear them.
-Ty
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Thank you for sharing your experience with the S Pen Fold Edition. We appreciate your feedback about its functionality and features. Your comments are valuable and will be communicated to our product team as we work to refine and improve our designs. If you have any specific expectations or suggestions you’d like to share, we would be glad to hear them.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Tip broke off
on March 31, 2024
Posted by: Siaa
from NY
Expertise:Expert
Bought it twice , one time the tip broke off after a year the second time it broke of after 6 months. And since it break ls off while in the pen your not able able to replace it becuse the other piece is inside the pen.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy Social Commerce, May 16, 2024
Salutations Siaa,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung S Pen Fold Edition. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like further assistance. Thank you for being a faithful Samsung customer.
- Debra
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https://www.samsung.com/us/mobile/mobile-accessories/phones/s-pen-fold-edition-black-ej-pf926bbegus/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung S Pen Fold Edition. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like further assistance. Thank you for being a faithful Samsung customer.
- Debra
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Written by a customer while visiting Samsung US
Customer Rating
3
It uses Wacom EMR Eraser Frequency
on December 17, 2023
Posted by: abeyer56
I bought this pen for my S23 Ultra and my Tab S line, was intrigued by its smaller size, but not Note Pen Size. Tried it out, try to figure out why they're selling this as a FOLD EXCLUSIVE S-PEN, and found out why... It's using the Eraser Frequency that Wacom EMR recognizes. Beauty of using standardized digitizer tech is that you can buy tons of different styluses; two buttons, one button and eraser, no buttons, etc... I have over 30 unique Wacom EMR pens, each perform at varying levels. One fun note, all S-Pens support TILT, since unlike Active Digitizer tech like Apple Pencil, Wacom AES, MPP, etc... Tilt is dictated by the digitizer layer under the LCD/OLED panel. Not the pen. I know this since I've used Tilt on my Note 4 pen on my Tab S6.
Back on Topic, good pen, don't expect it to work like you want it to. Since in a lot of apps that code for the Eraser frequency, means you're not going to get ink to come out of it, but eraser instead. So very few art apps and apps on the playstore that support S-Pens and EMR tech, will allow you to turn that feature off or convert it to ink mode.
Also, I know for a fact it's using Wacom EMR Eraser Frequencies since I've tested it at the ATT store on the display folds using a Samsung Branded EMR pen they put out for the NOTE PRO that had an eraser on it (which even the old erasers had pressure level support, that's rarer to find an app that codes with that in mind) and it totally works on FOLDS.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy, it stops working suddenly
on May 26, 2023
Posted by: Abhishek Sahni
i used this product just once when i got it delivered. after that planned to use it almost 3 months back and guess what it didn't work. how can something stop working just in single use? very poor quality. disappointed
it is noteven 1 star worth.
it is noteven 1 star worth.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Debra, Social Commerce, June 22, 2023
Hello Abhishek,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung S Pen Fold Edition. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Without being able to ask you any follow-up questions to what you have already shared with us, I recommend reaching out to Samsung Support when it is most convenient for you to conduct some troubleshooting on your S Pen Fold Edition. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
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https://www.samsung.com/us/mobile/mobile-accessories/phones/s-pen-fold-edition-black-ej-pf926bbegus/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung S Pen Fold Edition. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Without being able to ask you any follow-up questions to what you have already shared with us, I recommend reaching out to Samsung Support when it is most convenient for you to conduct some troubleshooting on your S Pen Fold Edition. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/s-pen-fold-edition-black-ej-pf926bbegus/
Written by a customer while visiting Samsung US
Customer Rating
3
Tip broke
on April 13, 2023
Posted by: Robinenc
Tip broke in about 6 months hardly used it ............
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, April 18, 2023
Hello Robinenc, thank you for your feedback on your Samsung S Pen Fold Edition. We appreciate your feedback as an opportunity to provide our customers the best experience possible through innovation in our product line. Please do not hesitate to reach out to us with any further feedback or questions about your Samsung products. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed!Too big no storageslot not functional
on April 7, 2023
Posted by: Dissapointed
from Minnesota
Expertise:Expert
It is huge and lacks most of the functions I would use it for such as taking a picture and so on. It does not have a storage slot and when added to the phone makes you unable to use stands. I would like to know when they will create a slot to hold a pen like the note series or the Ultra 23 has. It also doesn't work on the front scree which is very dissapointing.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, April 11, 2023
Hello there, thank you for your feedback on your Samsung S Pen Fold Edition. The outer screen of the Samsung Galaxy Z Fold line of devices is not intended to be compatible with the S Pen. If you are looking for further functionality the S Pen Pro has the button and more features. We appreciate you being a Samsung customer and all of your feedback. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
Bad deal
on April 1, 2023
Posted by: DogFaced Boy
Expertise:Intermediate
Very easy to break tip off, then impossible to replace tip. Lousy design.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, April 4, 2023
Hello DogFaced Boy, thank you for your feedback on your Samsung S Pen Fold Edition. We appreciate your feedback as we strive to provide our customers the best experience possible through innovation in our product line. Please do not hesitate to reach out to us at any time with further feedback or questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Does not work on folded devices
on February 2, 2023
Posted by: TampaChristopher
Expertise:Intermediate
Supposedly designed for the Galaxy Fold devices, this does not work on a folded device. Poor design. I tried to purchase the Samsung cover with pen holder which makes the phone super bulky. Overall not pleased with the pen situation but that's really more of a review for the phone I guess.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, February 7, 2023
TampaChristopher, thank you for your feedback on your Samsung S Pen Fold Edition. This device is designed to function on the inner screen of the device only. If you are having difficulty with it functioning on that inner display, we have attached below a link to the Samsung Support Team who would be more than happy to assist you in troubleshooting this device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US