Customer reviews from Midea
Midea - Duo 12,000 BTU Smart, High Efficiency Inverter Portable Air Conditioner, 40% Energy Savings, Ultra-Quiet, New - Black
Average customer rating
3.6
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
27
4 Stars
5
3 Stars
5
2 Stars
7
1 Star
10
42%of customers recommend this product.
(
13 out of
31)
Customer Reviews for Midea - Duo 12,000 BTU Smart, High Efficiency Inverter Portable Air Conditioner, 40% Energy Savings, Ultra-Quiet, New - Black
Customer Rating
5
Timer is awesome!
on August 6, 2025
Posted by: bronwyncbd30_3414
[This review was collected as part of a promotion.] This is awesome! We put it in our teenagers room. There is an app where you can turn on the ac on the way home so I don’t have to run in to do it now. There is also a timer so is isn’t just constantly running!
Response from influenster.comBy Ashley B., Midea Digital Support, August 8, 2025
Hello Bronwyncbd30_3414. Thank you for posting your review on our Midea Duo 12,000 BTU Smart, High Efficiency Inverter Portable Air Conditioner, 40% Energy Savings, Ultra-Quiet. We're delighted to hear that you are pleased with the unit's performance and features. Enjoy your day!
Written by a customer while visiting influenster.com
Customer Rating
5
Great AC for small spaces
on August 12, 2025
Posted by: kellyh419_1445
[This review was collected as part of a promotion.] First, this portable air conditioner is super easy to install. The instructions are simple and easy to follow. It takes a couple of minutes for the cool air to kick on but once it does, it is cold! I’m very impressed by how quiet it is. I like the smart features and how energy efficient the AC is. This is perfect for our small shop.
Written by a customer while visiting influenster.com
Customer Rating
4
Good for smaller spaces
on August 12, 2025
Posted by: kellyh262_1216
[This review was collected as part of a promotion.] It is a great product for cooling smaller spaces, that being said I dont feel it could effectively cool the amount of space the package states. It was pretty easy to install in our window. The AC unit isn't as loud as most units are which is always great. It has a cool remote that comes with the batteries and you can also use it from an app on your phone. It came missing the piece that hooks to the drain hose though.
Written by a customer while visiting influenster.com
Customer Rating
5
Great cooler
on September 17, 2025
Posted by: JWVjr
This unit is very quiet and very efficient. My development does not permit window unit A/Cs, but this unit has made them unnecessary.
Written by a customer while visiting Midea
Customer Rating
2
Heat with heat pump mode?
on September 19, 2025
Posted by: StanO
The unit cools and heats but nowhere in the specs or manual does it say whether it heats in a heat pump mode or uses electrical heating elements which is inefficient use of energy.
Response from MideaBy Ashley B., Midea Digital Support, September 20, 2025
Hello StanO. Thank you for posting your review on our Midea DUO Smart Inverter Portable Air Conditioner. Yes, this model is equipped with a heat pump mode, allowing both cooling and heating functions. Have a great day!
Written by a customer while visiting Midea
Customer Rating
3
Works! Convenient! A pain to clean internally!
on October 12, 2025
Posted by: Zebra
from NH, USA
After two years, it works very well, the app works well most of the time, but I'm now discovering the boggling process required to clean the internal fan of stuck-on dust and lint - the clever engineers forgot that job.
I would recommend this to a friend!
Response from MideaBy Ashley B., Midea Digital Support, October 14, 2025
Hello Zebra. Thank you for posting your review on our Midea DUO Smart Inverter Portable Air Conditioner. We're sorry to hear that the unit has been difficult to clean. For further support with guidelines and handling concerns, please reach out to us at digitalsupport@midea.com.
Written by a customer while visiting Midea