Customer reviews from Midea
Midea - Duo 12,000 BTU Smart, High Efficiency Inverter Portable Air Conditioner, 40% Energy Savings, Ultra-Quiet, New - Black
Average customer rating
3.6 out of 5
3.6
(54 Reviews)
Open Ratings Snapshot
Rating breakdown 54 reviews
5 Stars
27
4 Stars
5
3 Stars
5
2 Stars
7
1 Star
10
42%of customers recommend this product. 
(
13 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Midea - Duo 12,000 BTU Smart, High Efficiency Inverter Portable Air Conditioner, 40% Energy Savings, Ultra-Quiet, New - Black
Customer Rating
5 out of 5
5
Extremely satisfied
on June 18, 2025
Posted by: Anonymous
Verified Purchase:Yes
I am very happy with my new ac. I find it to be quiet and very efficient … so far it has exceeded my expectations. The insulated dual hose exhaust is brilliant. The hose is a bit more bulky than others, but it’s so efficient & does not heat up like other portable exhaust hose.
I would recommend this to a friend!
Response from MideaBy Ashley B.Midea Digital SupportJune 24, 2025
Hello There. Thank you for posting your review on our Midea DUO Smart Inverter Portable Air Conditioner. We're delighted to hear that you are satisfied with the unit's efficient cooling performance for your home. Have a great day!
Written by a customer while visiting Midea
Customer Rating
5 out of 5
5
Quiet, Cool and efficient.
on June 29, 2025
Posted by: sandeshr1_5202
[This review was collected as part of a promotion.] Okay, so I finally caved and got the Duo 12,000 BTU portable AC, and let me tell you, it's been a game-changer! My old unit sounded like a jet engine taking off, but this one? It's practically a whisper. I can actually watch TV without subtitles again! Plus, my electric bill isn't giving me heart palpitations anymore, which is a huge win. It just quietly hums along, keeping things perfectly cool and saving me some serious cash. It's not a tiny thing, so make sure you have a spot for it, but honestly, for the comfort and peace it brings, it's totally worth it. My summer just got a whole lot cooler
Response from influenster.comBy Ashley B.Midea Digital SupportAugust 9, 2025
Hello, Sandeshr1_5202. Thank you for posting your review on our Midea Duo 12,000 BTU Smart, High Efficiency Inverter Portable Air Conditioner. We're pleased to hear that you are enjoying its cooling performance. Have a great day!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Cool, quiet and controlled on phone, with voice or
on June 29, 2025
Posted by: peachhedstrom_revie_1426
[This review was collected as part of a promotion.] This portable air conditioner is wonderful! In the early days of summer, the temps in the high 90° to 100° this came at a perfect time! Since it includes an installation kit, I have it up and running since I got it! It runs smooth and quiet, and the fan rotates as the air comes out, so it is evenly colding the space. I was rather impressed when I realized I could control it from the smart app and/or with voice command! The traditional way is also available using the remote that is provided. My family and I are impressed!
Response from influenster.comBy Ashley B.Midea Digital SupportAugust 9, 2025
Hello, Peachhedstrom_revie_1426. Thank you for posting your review on our Midea Duo 12,000 BTU Smart, High Efficiency Inverter Portable Air Conditioner. We're happy to hear that you are enjoying the unit's quiet cooling performance and convenient features. Have a great day!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Works fast
on July 2, 2025
Posted by: yaritzar1_1068
[This review was collected as part of a promotion.] This portable ac unit is absolutely incredible to have. We installed it very easily and it started cooling immediately. We put this in the garage to keep it cool as we hang out there a lot and it’s so hot during the summer. It is not loud at all, it sounds like the motor of a fan in my opinion. My husband could not stop staring at it and was so amazed and excited.
Response from influenster.comBy Ashley B.Midea Digital SupportAugust 6, 2025
Hello Yaritzar1_1068. Thank you for posting your review on our Midea Duo 12,000 BTU Smart, High Efficiency Inverter Portable Air Conditioner. We're delighted to learn that the unit was simple to install and provided rapid cooling performance, transforming your garage into a cooler and more comfortable setting.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
An impressive ac
on July 5, 2025
Posted by: chrism225_6420
[This review was collected as part of a promotion.] When I opened the box, I noticed the box was like a lid that goes over the ac. The ac was very heavy, and I found it hard to get a hold of because it was lying on its side.
Once, I stood it up and found the handles on each side and discovered how easy it rolled across my floor. The ac included the installation kit, which was very easy to clip together the air fitting for the window. The fitting requires 1 screw which I could not find. But it snapped together very her the air fitting for the window. The fitting requires 1 screw which I could not find. But it snapped together very well and it also snaps to the hose outlet too. Once you have the hose setup, you can use the window plates to fit your window and apply the foam. The hose will snap right to the frame.
I was shocked how strong the air blew from it. It takes a few minutes for it to cool, but once it does, it will make a room very comfortable.
The ac also has buttons on top and an lcd panel. There is a remote too that lights up and displayed the temperature that you want it to be.
This is perfect for moving to different areas because of the wheels.
It does gave a drain hose that you can use to drain when it's needed or a lower drain to keep a constant drain going.
This ac was fantastic and impressed me with the features and the auto moving air vent.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Great unit
on July 7, 2025
Posted by: deborahc70_6959
[This review was collected as part of a promotion.] This is a great unit! It keeps my house extremely cold. We have been having a heat wave and it is working perfectly. I highly recommend this unit! It is not very loud and it was easy to install.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Amazing unit
on July 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This thing works great. Very quiet, super cold air, not leaks. I love that it pumps out the water and doesn't require a pan or bucket.
It will freeze you out!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Wow!
on July 9, 2025
Posted by: summera31_6552
[This review was collected as part of a promotion.] Wow what an air conditioner for my garage! I was looking for something compact and easy to use when i sit in garage with my family and friends. This works sooo well now I dont have to worry about the texas heat. Easy to install and energy efficient. Not too loud either im very happy with this
Written by a customer while visiting influenster.com
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