Customer reviews from Midea
Midea - Duo 12,000 BTU Smart, High Efficiency Inverter Portable Air Conditioner, 40% Energy Savings, Ultra-Quiet, New - Black
Average customer rating
3.6
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
27
4 Stars
5
3 Stars
5
2 Stars
7
1 Star
10
42%of customers recommend this product.
(
13 out of
31)
Customer Reviews for Midea - Duo 12,000 BTU Smart, High Efficiency Inverter Portable Air Conditioner, 40% Energy Savings, Ultra-Quiet, New - Black
Customer Rating
3
Rocky start so time will tell
on July 22, 2024
Posted by: Will
from Houston
Verified Purchase:No
I live on the Gulf Coast near Houston so bought his AC and a 6500 Watt Generac portable generator for Hurricane season and our frequent power outages. During Hurricane Beryl the AC would trip the GFCI on the generator every time the AC was powered up with nothing else connected. Neither Generac nor Midea's customer service wasn't much help in diagnosing the cause and couldn't really . After the storm passed I ran out an bought a 8K BTU Toshiba portable AC and never encountered an issue for the next four days while we were without power. Did lots of online research and talked to others and finally came up with a work around that seems to be working. The smaller Toshiba was much louder and required much more frequent attention to the water it drained while running on another generator as compared to the Midea's output a. Will test again before the next storm to ensure that the combo will work when I really need it.
I would recommend this to a friend!
Response from MideaBy mideapwr, mideapwr, July 25, 2024
Hello Will. Thank you for posting your review on our Midea DUO Smart Inverter Portable Air Conditioner. We are sorry to learn about the performance of the unit. We would like to offer further assistance with guidelines and handling concerns, please contact us at digitalsupport@midea.com. Have a good day.-Midea Customer Support (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
5
This is a life saver!
on July 11, 2022
Posted by: Fuzzy wuzzy
from Rogers AR
Verified Purchase:No
This think is a life saver! My AC unit went out and I went and got this product. I have a 1 month old baby and needed a cool house during a southern summer. It only took me 5 minutes to install and have it up and going. It instantly starting cooling down the house! Within 2 hours we had the house freezing cold and loving life. Couldn't recommend this product more!
I would recommend this to a friend!
Response from MideaBy mideapwr, mideapwr, July 20, 2022
Hi Fuzzy wuzzy - Thank you so much for providing your great feedback of the Midea Portable Air Conditioner! We'd love to learn some more about your experience. Feel free to reach out directly to myself at ex_edgar.m@partner.midea.com and reference this review so we can connect. Hope to talk sometime soon! Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
5
Has been great
on September 28, 2022
Posted by: John
from USA
Verified Purchase:No
Due to the window fitment situaiton, we HAD to use a portable AC. Tried Honeywell before and it always smelled weird. Bought this one and doesnt really smell when it runs which is awesome. Its an amazing work horse even in humid weather, this thing is a beast when it comes to cooling and making the room feel great. Best portable AC Ive had thus far, glad I took a chance at the price point because it was a bit more expensive than others, but it was worth it.
I would recommend this to a friend!
Response from MideaBy mideapwr, mideapwr, October 2, 2022
Hello, John. Thank you for reviewing the Midea Portable Air Conditioner MAP12S1TBL. We are happy to hear that you are satisfied with your purchase. Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
3
1 out of 2 Is ok
on August 3, 2022
Posted by: DcWorker37
from Moberly MO
Verified Purchase:No
I bought the 5000 btu portable one at the beginning of summer and have had no problems. I bought another today and can barely get the filter in and out. I'm think about taking it back and buying another brand.
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, August 7, 2022
Hello, DcWorker37. Thank you for reviewing the Midea Portable Air Conditioner MAP12S1TBL. We are sorry to hear that you are not entirely satisfied with your purchase. For any questions or concerns, please contact us at ex_edgar.m@partner.midea.com and reference case number 111575011. Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
5
Product Review: Midea Portable Air Conditioner MAP12S1TB
on July 3, 2023
Posted by: RetiredMarine303
from Jville NC
Verified Purchase:No
The Midea Portable Air Conditioner MAP12S1TB is a compact and powerful cooling solution for small to medium-sized spaces. With its sleek design and user-friendly features, it offers a convenient and efficient way to beat the heat during the summer months. One of the standout features of the MAP12S1TB is its portability. It comes with built-in castor wheels and handles, allowing you to easily move it from one room to another without any hassle. This makes it a versatile option for those who want to cool multiple areas of their home or office. The cooling performance of this air conditioner is impressive. It has a cooling capacity of 12,000 BTU, which is sufficient to cool rooms up to 450 square feet. The unit also features three fan speeds and a programmable timer, giving you full control over your comfort level. The MAP12S1TB is equipped with a washable and reusable filter, which helps to improve the air quality in your space by removing dust, allergens, and other particles. It also has a dehumidification function that can remove up to 67 pints of moisture per day, making it suitable for humid climates. In terms of noise level, the MAP12S1TB operates relatively quietly, ensuring a peaceful environment for relaxation or work. The digital display and intuitive control panel make it easy to adjust the settings to your liking. Overall, the Midea Portable Air Conditioner MAP12S1TB offers excellent cooling performance, portability, and user-friendly features. Whether you need to cool your garage like me or bedroom, living room, or office, this unit provides a reliable and efficient solution. No one paid me for this review. I don't mention where I purchased or advertised in My reviews.
I would recommend this to a friend!
Response from MideaBy mideapwr, mideapwr, July 7, 2023
Hello, RetiredMarine303. Thank you for reviewing the Midea Portable Air Conditioner MAP12S1TBL. We are happy to hear that you are satisfied with your purchase. Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
5
Why aren't there more 2-way exterior air venting ACs?
on July 27, 2023
Posted by: Shivering
from Middletown, CT
Verified Purchase:No
My DUO conditioner is used to cool a minimally insulated 400 CF attic room, and it does an amazing job. I love hearing the compressor quietly spooling up and down as it adjusts to the cooling loads. The directional louver has an amazing range. I have the vent hose laying across a small bed, as the exhaust window is on one side of the bed, the AC the other. No other AC would fit in this location. I layered a blanket over the exhaust hose to insulate the hose heat from the room. And there's no condensate pan to worry about. Only caveat is the plastic exhaust nozzle ring was broken, but quickly fixed with some crazy glue. And love the android controller. Having a 2-way heat exhaust flow is the only venting system that makes sense. Why would you want to exhaust your cooled room air to the exterior? Why aren't there more of these?
I would recommend this to a friend!
Response from MideaBy mideapwr, mideapwr, August 2, 2023
Hello, Shivering. Thank you for reviewing the Midea Portable Air Conditioner MAP12S1TBL. We are happy to hear that you are satisfied with your unit's performance. Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
5
Wonderful machine
on March 29, 2025
Posted by: TLS 35
I've had mine for 1 1/2 years and it has worked flawlessly..... way faster, cooling and more efficient than any other portable. On the market...2 summers with temperatures up 100°
Response from MideaBy Ashley B., Midea Digital Support, March 31, 2025
Hello TLS 35. Thank you for posting your review on our Midea DUO Smart Inverter Portable Air Conditioner. We are delighted to hear that you are enjoying the performance of the unit. Have a great day!
Written by a customer while visiting Midea
Customer Rating
5
best in class
on June 15, 2025
Posted by: Tony06
I live in Switzerland and i ordered the midea duo after owning expensive mobile air conditioners from other brands. This product is not sold in Switzerland but i paid the 3xtra shipping cost on ubuy and it was soth it. Built quality is beyond any pther machine i owned and finally there is a mobile air conditioner which can be considered silent. Every other peoduct i owend was advirtesed to be silent but they were all extremely loud when the xompressor kicked in. This one, if turned down to lowest level is almost inaudible and the cool thing is, even if on highest mode, it will automatically reduce speed and volume once apartment is cooled down. I even compared it to two piece split machines and i can definitely say that the external unit on two piece split machines, at least the ones i saw, are way louder. So in case you have rent an apartment and have neighbours right beside, the sound of these machines will disturb your neighbours. Not with the midea duo this one you have in your apartment and once the apartment is cooled down, the machine will be almost silent as the air conditioner will adapt and slow down. Obviously everybody will judge differnetly but i have experience and the midea duo is the very best i have come across and it was worth every penny spent. I can highly recommend this prodcuct.
Response from MideaBy Ashley B., Midea Digital Support, June 17, 2025
Hello Megu. Thank you for posting your review on our Midea DUO Smart Inverter Portable Air Conditioner. We appreciate you sharing your feedback with us. We're happy to know that you are pleased with the performance and design of the unit. Have a good day!
Written by a customer while visiting Midea