Customer reviews from Midea
Midea - Duo 12,000 BTU Smart, High Efficiency Inverter Portable Air Conditioner, 40% Energy Savings, Ultra-Quiet, New - Black
Average customer rating
3.6
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
27
4 Stars
5
3 Stars
5
2 Stars
7
1 Star
10
42%of customers recommend this product.
(
13 out of
31)
Customer Reviews for Midea - Duo 12,000 BTU Smart, High Efficiency Inverter Portable Air Conditioner, 40% Energy Savings, Ultra-Quiet, New - Black
Customer Rating
1
probably should have mentioned the minimum window height.
on August 2, 2023
Posted by: TooHotForThisNonsense
from tx
Verified Purchase:No
not too easy to box back up and return to the store
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, August 6, 2023
Hello, TooHotForThisNonsense. Thank you for reviewing the Midea Portable Air Conditioner MAP12S1TBL. We are sorry to hear that you were not satisfied with your purchase. For any questions or concerns, please reach out to us at DigitalSupport@midea.com and reference case number 111896411. Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
1
P1 error every day.
on June 8, 2022
Posted by: John
from Vancouver
Verified Purchase:No
The unit cools but every day I get a P1 error meaning the very bottom tray is full with water for some reason. I now have to lug this ridiculously heavy unit outside and empty it every day. The hose that was delivered with the unit doesn't work.
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, October 2, 2022
Hello, John. Thank you for reviewing the Midea Portable Air Conditioner MAP12S1TBL. We are sorry to hear that you are not satisfied with your unit's performance. The unit will give a P1 error when it is set in dehumidifier mode, it just means that there is a considerable amount of humidity in the environment and the unit is trying to remove all of it. For any questions or concerns, please contact us at ex_Edgar.m@partner.midea.com and reference case number 111527589. Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
1
Under performed
on August 3, 2025
Posted by: MrQs
from Florida
Would not recommend. This portable air conditioner does in fact cool your room, slowly, but does not dehumidify. After running this unit for 10 hrs, very little water exited the drain. While running this unit, our humidity increased significantly, making the room uncomfortable. I switch it out with a 8000 BTU portable AC from a big box store and it is far superior in terms of cooling and dehumidifying. Midea product is a fail.
No, I would not recommend this to a friend.
Response from MideaBy Ashley B., Midea Digital Support, August 7, 2025
Hello MrQs. Thank you for posting your review on our Midea DUO Smart Inverter Portable Air Conditioner. The dehumidifying mode works by cooling the coils, which then collect moisture from the air. The amount of moisture collected is dependent on the humidity levels in the air. Please note that this mode is preset and cannot be manually adjusted. If you have any further queries or addressing concerns, please reach out to us at digitalsupport@midea.com.
Written by a customer while visiting Midea
Customer Rating
2
God awful high frequency noise when cooling
on July 16, 2023
Posted by: Ryan
from San Diego
Verified Purchase:No
Well the unit looks nice and has strong cooling capabilities. But immediately upon switching it into cooling mode a very high frequency ear piercing sound is noticeable above the hum of the fan. It stops immediately when you switch it into regular fan mode but starts again as soon as it's put back into cooling mode. Seems to be coming from inside the unit. I've only had it for 1 day now and I'm not sure I can deal with that if continues again tomorrow.
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, July 20, 2023
Hello, Ryan. Thank you for reviewing the Midea Portable Air Conditioner MAP12S1TBL. We are sorry to hear that your unit is making a high frequency sound. We would like to help you with this, please reach out to us at DigitalSupport@midea.com and reference case number 111869725. Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
5
Works great for me
on June 12, 2022
Posted by: Mike
from Vancouver
Verified Purchase:No
Quietest than any portable AC I've had, and cools much better than my previous units. Love that the compressor and exhaust fan ramps down in low mode for whisper operation. It does have a bit of a high pitch whine from the inverter that may be annoying to some in low mode. It's fine for me. Installed into a patio door. Included hardware wasn't long enough so I had to to fab up a cover. My only complaint is the tube being so bulky with the horizontal adapter that it butts up against the frame of the door. Wish Midea would provide an extension piece or more options on mounting.
I would recommend this to a friend!
Response from MideaBy mideapwr, mideapwr, June 17, 2022
Hi Mike - Thank you so much for providing your great feedback of the Midea Portable Air Conditioner! We'd love to learn some more about your experience. Feel free to reach out directly to myself at ex_edgar.m@partner.midea.com and reference this review so we can connect. Hope to talk sometime soon! Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
1
Sounds like a jet engine
on May 30, 2022
Posted by: RWT
from CT
Verified Purchase:No
I hate this thing. Hate. Hate hate hate. Bought it because it was supposed to be the quietest available. This is awful. Louder than than the one I bought 5 years ago for half the price. Oh and it runs and runs. Set to 70 and currently icing the room over at 63. JUNK
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, June 2, 2022
Hello, RWT. Thank you for reviewing the Midea Portabe Air Conditioner MAP12S1TBL. We are sorry to hear that you are less than satisfied with your unit's performance. We would like to help you with this, please contact us at ex_Edgar.m@partner.midea.com and reference case number 111511574. Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
3
Loud Rattle or rumble when cooling
on August 29, 2022
Posted by: Carol
from Lewisburg PA
Verified Purchase:No
This unit costing me over $600 was purchased to replace another portable ac that was sooo loud, and an energy hog. Although costing me less in electricity, that loud rumble reverberation is very annoying! It does it every time it comes on, then settles down. But as the temperature rises it has to kick in again, and again. I've currently got iron automatic, cool setting but it does this regardless of setting. The manual does not offer me any information l would not have spent so much money on this had I known!
No, I would not recommend this to a friend.
Response from MideaBy mideapwr, mideapwr, September 2, 2022
Hello, Carol. Thank you for reviewing the Midea DUO Smart Portable Air Conditioner. We are sorry to hear that your unit is making unusually loud noises. We would like to help you with this, please contact us at DigitalSupport@midea.com and reference case number 111601791. Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea
Customer Rating
5
Great unit. Cools better than expectes
on June 12, 2022
Posted by: Freddy v
from Bay Area, ca
Verified Purchase:No
Great air conditioner. Easy install and easy to move around. Cools half the house (initially bought to cool main living room/dining/kitchen area) which is a bonus. Don't even need to use lowest cooling setting. This unit is awesome.
I would recommend this to a friend!
Response from MideaBy mideapwr, mideapwr, June 17, 2022
Hi Freddy v - Thank you so much for providing your great feedback of the Midea Portable Air Conditioner! We'd love to learn some more about your experience. Feel free to reach out directly to myself at ex_edgar.m@partner.midea.com and reference this review so we can connect. Hope to talk sometime soon! Midea Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Midea