Customer reviews from embrwave.com
Embr Wave - Cooling and Warming Wristband - Personalized Thermal Relief For Hot Flashes, Night Sweats, Sleep, Stress - Rose Gold
Average customer rating
4.3
(2,319 Reviews)
Rating breakdown 2,319 reviews
5 Stars
1,397
4 Stars
463
3 Stars
231
2 Stars
114
1 Star
114
93%of customers recommend this product.
(
936 out of
1,002)
Customer Reviews for Embr Wave - Cooling and Warming Wristband - Personalized Thermal Relief For Hot Flashes, Night Sweats, Sleep, Stress - Rose Gold
Customer Rating
5
Life changer!
on May 19, 2022
Posted by: Lisa
from US
The Wave 2 has helped me with heat intolerance issues due to my many neurological conditions. I wear it to walk, sleep, and handle any temperature issues. It is amazing! I can walk in warmer temperatures than I used to be able to! Sleep quality is better as well. It is a life changer! Thanks so much, Embr Labs!
Written by a customer while visiting embrwave.com
Customer Rating
1
Doesn't work
on May 19, 2022
Posted by: Sharon S.
from MX
Doesnt work, you can feel how is warn but nothing change. I dont feel diferent and doesnt help me .
I want devolution ,please send me tbe steps
I want devolution ,please send me tbe steps
Written by a customer while visiting embrwave.com
Customer Rating
4
Can you tell me if
on May 19, 2022
Posted by: Angelo A.
from US
Can you tell me if the wave 2 should be getting hot after the cool is on and the top of the wave is heating up? Is this normal?
Written by a customer while visiting embrwave.com
Customer Rating
5
The Wave 2 itself is
on May 18, 2022
Posted by: John P.
from US
The Wave 2 itself is an excellent product for cutting down my hot flashes. I also really like the rose color because it is less noticeable. The band holding it on my arm is awesome. However, the app on my phone is a mess. I have had to uninstall it on my phone and install on my husband's phone because it will not work for me. I have to go to him to connect me to my sessions. Sometimes it won't work on his phone either.
Response from embrwave.comBy May 31, 2022
We're glad the Wave is working but sorry that you're having trouble with the app! Can you please get in touch at embrlabs.com/contact and let us know a little more info about what you're seeing? We'd love to help troubleshoot to make things run more smoothly for you!
Written by a customer while visiting embrwave.com
Customer Rating
3
Disappointed so far
on May 18, 2022
Posted by: TARA I.
from US
It isn’t working for me and the strap keeps coming apart
Written by a customer while visiting embrwave.com
Customer Rating
3
I haven't noticed a huge
on May 18, 2022
Posted by: Barbara M.
from US
I haven't noticed a huge difference with relief of hot flashes yet. Will continue to try it for another week or two.
Written by a customer while visiting embrwave.com
Customer Rating
3
Meh
on May 17, 2022
Posted by: Ronesha R.
from US
I wanted to like this device but it has not been what I expected. First thing is, it should automatically start to cool once it senses that you are hot or having a hot flash. Secondly, if you are one that has a physical job the fear of losing the device is nerve-wracking. The magnetic band does not have a stong hold and is constantly loosing causing it to slip down to my hand. Thirdly, I have already scratched my device. There should be some type of protective case to go over the top like for smartwatches. Overall the device is ok but not worth the price.
Written by a customer while visiting embrwave.com
Customer Rating
3
Product Works Well, Could Use Minor Improvements
on May 17, 2022
Posted by: Alix
from US
I would give the product itself a 4.5/5 stars. It works fairly well compared to how I've heard it advertised. I mainly use the cooling effect, which does provide some relief, but it's more of a "takes the edge off" thing than providing a total body cooldown. I occasionally use the warming feature, and I feel that the warming feature works better/more quickly than the cooling feature. Unfortunately, I air on the "always too hot" side of things, but I think this product would work really well for anyone who's on the colder side. I have the Wave 2, and it's a little bulky. If it's possible to make it a little slimmer, that would be ideal since it's recommended to wear on the underside of the wrist and tends to get in the way when I'm working.
The reason I gave 3/5 instead of 4/5 is that changing out the band was an absolute nightmare. It took me an hour to do what should have taken a few minutes. The bands are held with watch pins, and the band kit comes with a couple of extra pins and a spring bar tool. Getting the band off was easy enough, but getting the new one on was a frustrating experience which included watch pins shooting across the room and a lot of cursing. I lost all 4 pins (the 2 original and 2 extras) at some point and managed to recover 2 of them. I would have just dealt with the original band if I knew it was going to be such a pain to switch it out.
The company should keep in mind that there are consumers (myself included) using this product to help manage chronic illnesses and may lack the dexterity needed to switch the bands out. If there was an easier system or the option to choose a particular band at the time of purchase, I would definitely rate at least 4 stars overall.
Written by a customer while visiting embrwave.com