Customer reviews from embrwave.com
Embr Wave - Cooling and Warming Wristband - Personalized Thermal Relief For Hot Flashes, Night Sweats, Sleep, Stress - Rose Gold
Average customer rating
4.3
(2,298 Reviews)
Rating breakdown 2,298 reviews
5 Stars
1,387
4 Stars
460
3 Stars
227
2 Stars
114
1 Star
110
94%of customers recommend this product.
(
922 out of
986)
Customer Reviews for Embr Wave - Cooling and Warming Wristband - Personalized Thermal Relief For Hot Flashes, Night Sweats, Sleep, Stress - Rose Gold
Customer Rating
3
It definitely does NOT relieve
on September 29, 2021
Posted by: chris w.
from US
It definitely does NOT relieve a hot flash but does feel nice as a cool shot to the wrist. I feel I’d benefit from it more if the cool shot lasted MUCH longer. And I hate the heat that I feel on the edges of the device after the cool gets triggered. The cost to benefit ratio is way off for me. For these reasons I will be returning my ember wave 2.
Response from embrwave.comBy October 1, 2021
Hey Chris, we know everyone experiences temperature differently, so the Wave will work better for some people than others. We're bummed that it wasn't the right solution for you, but we're glad you were able to give it a try!
Written by a customer while visiting embrwave.com
Customer Rating
3
Unfortunately, the Wave 2 didn't
on September 30, 2021
Posted by: Adrianne M.
from US
Unfortunately, the Wave 2 didn't work for me. I am sending it back. The return process has been super easy. I think it may work for hot flashes but I'm just super hot all the time so I was constantly turning it on. I did feel some relief but not enough for the price.
Response from embrwave.comBy October 1, 2021
Hi Adrianne! We're sorry the Wave didn't work out for you, but thank you for giving it a try. We hope you're able to find something else to get relief for those hot flashes!
Written by a customer while visiting embrwave.com
Customer Rating
4
I had the previous generation
on September 30, 2021
Posted by: Naomi S.
from US
I had the previous generation and it had a lot of issues, so I was thrilled when it randomly broke and I could upgrade. The Wave 2 fixes all the issues I was irritated by! I use it mainly for cooling and I wish it were even cooler! But it doesn't heat up at the end like the old one, so I'll take it. It can just run again.
Response from embrwave.comBy October 1, 2021
Naomi, we're sorry to hear that your old Wave was giving you trouble, but we're pleased as punch that the new one is working out well for you!
Written by a customer while visiting embrwave.com
Customer Rating
2
Does not have any global effect on perceived temperature
on October 2, 2021
Posted by: Brian B.
from US
Doesn't really make me feel any cooler. Too expensive to be worth it.
Response from embrwave.comBy October 6, 2021
Hey Brian, we know everyone experiences temperature differently, so the Wave won't be the perfect solution for 100% of people out there. We're sad that it wasn't helpful for you, but thank you for giving it a try!
Written by a customer while visiting embrwave.com
Customer Rating
2
Not worth your time.
on October 5, 2021
Posted by: Benjamin S.
from US
Way too expensive to be of any value, gets scratched easily when it's meant to be on the bottom of your wrist. The hot is too hot, even on its lowest setting. It's a stinging kind of hot, not a glove type of warm. The only good thing is that the cold setting is pretty good sometimes. I'm trying to get a refund but they refuse to continue the process even though I've sent it back off.
Response from embrwave.comBy October 6, 2021
Hey Benjamin, we're really sorry to hear the Wave wasn't what you were hoping for! We couldn't find any message from you about your return, but since we do see it was delivered recently, we can expedite the refund for you now. Thank you for trying the Wave!
Written by a customer while visiting embrwave.com
Customer Rating
4
Overall I really like my
on November 2, 2021
Posted by: Julia B.
from US
Overall I really like my Embr Wave 2. A few things, for some reason it always disconnects from the app. It connects again quickly, but it happens constantly which is annoying. Other issue is that Track and Learn features are not available and when I asked was told don’t know when they’ll be online. That’s a little disappointing.
Response from embrwave.comBy November 17, 2021
Hi Julia! We're glad to hear that you're liking your Wave so far and greatly appreciate the feedback about the constant re-connecting! Check out the newest app version in the app store to give Track and Learn a try.
Written by a customer while visiting embrwave.com
Customer Rating
4
Lukewarm impression, but satisfied with purchase
on November 17, 2021
Posted by: Deanne O.
from KR
The cooling feature works adequately…I would prefer the waves to be closer together when using for hot flash relief, but it works. The overnight feature worked well and I did not have any hot flashes that woke me up on the nights I set the 7 hour cooling cycle. I do not care much for the warming feature; it irritates my skin somewhat. I’ve found if I have any lotion or moisturizer on my arm, or if I sweat, I break out in a rash directly under the Embr Wave after any prolonged wear of more than a crew hours. It clears up within an hour or so but is rather itchy at first. I also wish the magnetic band had a more secure closure as it flung off my arm by simply putting a backpack on. Overall I think I’m satisfied with my purchase for myself, and would recommend to friends with the caveats I listed above.
Response from embrwave.comBy November 17, 2021
Hey Deana, thanks for sharing your feedback! Rashes (or contact dermatitis) can happen when moisture gets trapped under any kind of strap or band worn on the skin, so we recommend using the Wave on clean, dry skin if you’ve had issues with irritation in the past (maybe give your wrist a quick wipe with a tissue if you’ve just applied lotion or have been sweating). And if you’re still having issues with your clasp’s magnet, please get in touch at embrlabs.com/contact so we can help!
Written by a customer while visiting embrwave.com
Customer Rating
3
I wish the Wave 2 was more durable
on December 1, 2021
Posted by: Maria B.
from US
I still love my Wave 2 for how it helps me manage my hot flashes, and I just told 3 people about it today for that reason. However, it is much easier for the Wave 2 to fall off of your arm, and the back of mine has already cracked and a chip has fallen out after wearing it for just 3 months. Something this expensive should be more durable.
Response from embrwave.comBy December 15, 2021
Hi Maria -- Thanks for your feedback! We're sorry to hear about the damage to your first Wave but it looks like we've been able to get you a replacement! Happy Waving!
Written by a customer while visiting embrwave.com