Customer reviews from Hoover
Hoover - Powerscrub XL Pet Carpet Cleaner - Black
Average customer rating
4.4
(326 Reviews)
Rating breakdown 326 reviews
5 Stars
238
4 Stars
41
3 Stars
5
2 Stars
11
1 Star
31
86%of customers recommend this product.
(
225 out of
261)
Customer Reviews for Hoover - Powerscrub XL Pet Carpet Cleaner - Black
Posted by: Jennifer
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] With dogs and messy weather in a red dirt state, this most definitely gets the job done quickly with fewer trips changing out the water.
Response from HooverBy hooverpwr, hooverpwr, January 31, 2023
Thank you for taking the time to share your feedback. If you require customer service support, please feel free to reach out to us ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Kathie
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This machine is easy to use. It's not hard to ouch around. One receptacle for the dirty water, one tub for the hot soapy water. Both easy enough to remove and replace. I enjoyed seeing all that dark dirty water come out of my carpets. That has got to be the most gratifying experience ever. The price was right, too.
Written by a customer while visiting Hoover
Customer Rating
1
I will not recommended this product
on December 31, 2022
Posted by: Samie
from Undisclosed
[This review was collected as part of a promotion.] The unit is not dispensing water and no matter how many time I try to troubleshooting it , it still not working like it should.
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Posted by: Wendy
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] The vacuum had a broken wheel and made it difficult to use this product.
Written by a customer while visiting Hoover
Posted by: Brian
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was very surprised how well the Spin Scrub works, carpets look great.
Written by a customer while visiting Hoover
Customer Rating
1
Do NOT Purchase a Hoover - 2 in 1 year & neither SPRAY!
on December 13, 2022
Posted by: Felesha
from Oklahoma
My husband & I purchased two different Hoover models in less than 1 year & neither spray water. Nor can you get any assistance from Hoover! All you get is a BOT!
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, December 17, 2022
Thank you for taking the time to share your feedback. We apologize you are having issues with your PowerScrub XL Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so that we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
5
Great Product
on December 13, 2022
Posted by: Richard
from Allentown, PA
Cleaned my carpets and man were they dirty! Dirty water tank is huge and the quick start guide made so much sense!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
2
Clean qater tank broke 2 months after purchase
on December 11, 2022
Posted by: Brian
from Indiana
We really enjoyed the product and would have given 5* rating nut 2 months into using the cleaner the clean water tank valve parts that hold water in the tank and allow it to flow into machine brike inside the tank.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, December 15, 2022
Thank you for taking the time to share your feedback regarding your Clean Water Tank. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover