Customer reviews from Hoover
Hoover - Rewind Pet Upright Vacuum - Gray
Average customer rating
4.3
(333 Reviews)
Rating breakdown 333 reviews
5 Stars
211
4 Stars
67
3 Stars
25
2 Stars
9
1 Star
21
87%of customers recommend this product.
(
215 out of
248)
Customer Reviews for Hoover - Rewind Pet Upright Vacuum - Gray
Posted by: Carol
from Pittsburgh PA
Gender:Female
Verified Purchase:Yes
The vacuum was easy to unbox and assemble. The rewinding cord is nice, the only issue it doesn't want to retract the entire way.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, December 9, 2025
Thank you for taking the time to share your feedback regarding your Rewind Pet Upright Vacuum. We will ensure your feedback is forwarded to the appropriate department. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
3
Big disappointment
on November 22, 2025
Posted by: 206opal
Our retractable cord doesn’t work. The belt went out within the first three months of ownership. Finding a replacement belt has been a big headache. Decided to try to use the hover sitter for a replacement and the site is confusing to use.
Response from HooverBy Corinne L., Hoover Customer Support, November 25, 2025
Thank you for sharing your experience. We’re sorry to hear about the issues with the cord, belt, and difficulty navigating the site. We’d like to assist you directly to make this easier.
Please give our Customer Care Team a call at 1-800-944-9200 so we can help you find the correct replacement parts and review any available warranty options. We’re here to help get this resolved. Thanks for choosing Hoover!
Please give our Customer Care Team a call at 1-800-944-9200 so we can help you find the correct replacement parts and review any available warranty options. We’re here to help get this resolved. Thanks for choosing Hoover!
Written by a customer while visiting Hoover
Posted by: L.A.
Gender:Female
Verified Purchase:Yes
So far, so good. No complaints. It picks up well and doesn't drag over the carpet.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, November 18, 2025
Thank you so much for your review!
We're thrilled to hear you're enjoying your Rewind Pet Upright and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
We're thrilled to hear you're enjoying your Rewind Pet Upright and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
3
Great suction. Belt breaks way to easily
on November 12, 2025
Posted by: Jimm
from Austin TX
Gender:Male
I used this vacuum 2X and now the brush roll won’t spin. The suction is still there. Did the belt break? I don’t want this vacuum if the belt breaks this easily
No, I would not recommend this to a friend.
Response from HooverBy The Hoover Team, November 13, 2025
Thank you for taking the time to share your feedback regarding the Hoover Rewind Upright Vacuum. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options
Written by a customer while visiting Hoover
Posted by: Danicat
from Michigan
Gender:Female
Verified Purchase:Yes
The only vacuum I will buy is a Hoover wind tunnel. They suck up dirt like nobody’s business. This would be my fourth possibly fifth wind tunnel over the last 25 years.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, October 28, 2025
Thank you so much for your review!
We're thrilled to hear you're enjoying your WindTunnel and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
We're thrilled to hear you're enjoying your WindTunnel and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Posted by: Jlm6287
from Pevely , Mo
Gender:Female
Verified Purchase:Yes
Amazing vacuum , i would buy one for a love one as a house warming gift
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, October 6, 2025
Thank you so much for your review! We're thrilled to hear you're enjoying your Rewind Pet Upright and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
5
Best dust remover for your home
on September 28, 2025
Posted by: Holmes
Excellent for dust reduction. I have had one for over ten years now, and I am so impressed that I am currently purchasing a new one. The old one was held closed with tape. The trick is to always dump it out, or hose it out. And get the replacement hepa filter part every year or so. That's it, because the simple to dump cannister is awesome.
Response from HooverBy Corinne L., Hoover Customer Support, September 29, 2025
Thank you so much for your review! We're thrilled to hear you're enjoying your Rewind Pet Upright and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family. Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
3
Mostly Satisfied
on September 24, 2025
Posted by: Book17
from Ohio
Gender:Female
I did a lot of research and I'm mostly happy with this vacuum. It does pick up dog hair and dust well from my hardwood floors. some of the tools are cumbersome to deal with. The pet turbo tool is hard to use, doesn't run really smoothly across carpet, and it can be difficult to use on the stairs. The skinny nozzle has a rubberized tip that causes it to drag against carpet or flooring, so that's a minus.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, September 29, 2025
Thank you for taking the time to share your feedback regarding Rewind Pet Upright. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover