Customer reviews from Hoover
Hoover - Rewind Pet Upright Vacuum - Gray
Average customer rating
4.4
(321 Reviews)
Rating breakdown 321 reviews
5 Stars
207
4 Stars
65
3 Stars
22
2 Stars
9
1 Star
18
88%of customers recommend this product.
(
210 out of
239)
Customer Reviews for Hoover - Rewind Pet Upright Vacuum - Gray
Posted by: Stacey
from New York
Gender:Female
Verified Purchase:Yes
New Hoover vacumn is very good - cleans extremely well. One issue is its quite heavy.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, July 22, 2026
Thank you so much for your kind words! We're thrilled to hear you're enjoying your WindTunnel Cord Rewind. Your feedback means a lot to us and helps others shop with confidence. Thanks for choosing Hoover!
Written by a customer while visiting Hoover
Posted by: Cece cohan
from Denver colorado
Gender:Female
Verified Purchase:Yes
The instruction book is complicated and hard to read
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, July 17, 2026
Thank you for taking the time to share your feedback. We're sorry to hear you've experienced reading the information for the WindTunnel Cord Rewind Pro. This is not the experience we want for our customers. We'd like the opportunity to help. Please contact our Customer Care team at Hoovercustomersupport@ttifloorcare.com or call 1-800-9-9200, and we'll be happy to assist you. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Cori
Verified Purchase:Yes
The adjustable height depending on the carpet was the deciding factor.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, July 16, 2026
Thank you so much for your review!
We're thrilled to hear you're enjoying your WindTunnel Cord Rewind and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
We're thrilled to hear you're enjoying your WindTunnel Cord Rewind and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Posted by: Helen
Gender:Female
Verified Purchase:Yes
Right off the bat the electric cord was a problem. It doesn't retract on its own like I thought it would. That was one of the features why I bought it. So manually doing it isn't any different from wrapping the cord from the outside like most vacuums are.
Response from HooverBy Corinne L., Hoover Customer Support, July 8, 2026
Thank you for sharing your feedback. We're sorry to hear that the cord rewind feature did not meet your expectations. The cord rewind function is designed to retract the cord with the push of a button; if you are experiencing difficulty with the cord retracting, please ensure the cord is fully extended before pressing the rewind button and guide the cord slightly as it retracts.
We appreciate your feedback and would be happy to assist if you need any further support with your Hoover WindTunnel Cord Rewind Pro.
We appreciate your feedback and would be happy to assist if you need any further support with your Hoover WindTunnel Cord Rewind Pro.
Written by a customer while visiting Hoover
Posted by: Barbara
from Oregon
Gender:Female
Verified Purchase:Yes
I bought this Hoover Wind Tunnel vacuum form my daughter. Her old vacuum just wasn’t doing the job and she really needed a new vacuum. So I did some research & thought the wind tunnel sounded like what she needed especially having a kitty that sheds fur. Yesterday my daughter called me & kept saying the new vacuum worked like WOW! She couldn’t believe what a super job it did cleaning her carpets & rugs. It was funny because almost every sentence included WOW! Your vacuum made her extremely happy & in turn that made me extremely happy too! Thanks for your excellent vacuum!!
Response from HooverBy Corinne L., Hoover Customer Support, July 1, 2026
Thank you for taking the time to share your wonderful feedback regarding your Hoover WindTunnel! We’re thrilled to hear that your daughter is so happy with her new vacuum and that it exceeded both of your expectations. It’s especially great to know it’s tackling pet hair and leaving her carpets and rugs looking their best. Thank you for choosing Hoover and for sharing such a heartwarming experience with us, we truly appreciate your support!
~ Warm Regards,
The Hoover Team
~ Warm Regards,
The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Canister is terrible
on June 26, 2026
Posted by: Kris
from Michigan
Gender:Female
Can’t unlock the canister to empty. Use to like them but this one is a pain in the neck to empty. Will never buy this one again.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, June 30, 2026
Thank you for taking the time to share your feedback regarding your WindTunnel Cord Rewind Pro. We're sorry to hear you've had difficulty emptying the dirt canister. We'd like the opportunity to help resolve this issue. Please contact our Customer Service team at Hoovercustomersupport@ttifloorcare.com, and we'll be happy to assist you. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: viccin
from New York
Gender:Male
Verified Purchase:Yes
Were skeptical because of reviews, but it completely works better than we expected. Great suction, easy to use/clean, and lightweight.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, June 22, 2026
Thank you so much for your kind words! We're thrilled to hear you're enjoying your Rewind Pet Upright. Your feedback means a lot to us and helps others shop with confidence. Thanks for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
5
Works well with thick carpet
on June 8, 2026
Posted by: Nancy
from Cincinnati, Ohio
Gender:Female
I have had one of these vacuums for 7 years. I have thick carpeting and I had to set my shark on a weaker suction and it didn’t seem to be cleaning the way I wanted. When I got this Hoover, I vacuumed the same area that I just vacuumed with the shark and filled the collection container.
It has worked really well for me. It has kept the carpet in good shape. The trick is to find the best height setting and to move slowly backwards and forwards for the best cleaning and raising of the pile in the carpet. I like the fact that you don’t have to decrease the suction for a thick carpet, just raises the height.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, June 9, 2026
Thank you so much for your detailed review and for being a longtime Hoover customer! We’re thrilled to hear your vacuum is performing well on your thick carpeting and delivering the deep cleaning results you were looking for.
We also appreciate you sharing your helpful tips regarding the height settings and vacuuming technique. Feedback like yours is valuable and helpful to other customers as well.
Thank you again for choosing Hoover and for being part of the Hoover family. Happy cleaning!
We also appreciate you sharing your helpful tips regarding the height settings and vacuuming technique. Feedback like yours is valuable and helpful to other customers as well.
Thank you again for choosing Hoover and for being part of the Hoover family. Happy cleaning!
Written by a customer while visiting Hoover