Customer reviews from Hoover
Hoover - Rewind Pet Upright Vacuum - Gray
Average customer rating
4.3
(330 Reviews)
Rating breakdown 330 reviews
5 Stars
210
4 Stars
66
3 Stars
24
2 Stars
9
1 Star
21
87%of customers recommend this product.
(
214 out of
246)
Customer Reviews for Hoover - Rewind Pet Upright Vacuum - Gray
Posted by: Anonymous
from Steele, AL
Gender:Female
Verified Purchase:Yes
Best vacuum cleaner out there plus at a great price it just pulls the cat hair before you get to it
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
3
Problem after first use. My fault.
on September 13, 2026
Posted by: Chris
A very powerful vacuum cleaner. Maybe the best I've ever owned and I am 81 years of age. However, I have one major issue ( the reason for 3 stars as this machine really deserves 5 stars). I brought this vacuum home and could not wait to try it. I pulled the electric cord out of the vacuum by hand before it's first use. I was immediately impressed by it's ease of use but when I tried to rewind the power cable it would not work. There was no manual with the machine but it appears the reason the power cable will not rewind is I pulled it out as far as it would go passing the yellow and red marks on the cable. I did not pull the cable hard but it will not rewind. I hope there is an easy way to fix this issue. PLEASE REPLY TO THIS MESSAGE. I CAN'T HARDLY BELIEVE THAT I HAVE A PROBLEM AFTER ONE USE!
Written by a customer while visiting Hoover
Customer Rating
3
Mid at Best
on September 11, 2026
Posted by: Not impressed
Gender:Female
The high setting is too high for the brush to touch the rug, but the medium setting is too low and it catches. The furniture brush isn't designed to be easily opened for cleaning and stopped working in the first year. It tips over incredibly easily and often falls on me or the floor when I'm trying to use the accessories. Now it's just suction completely despite frequent cleaning so I'm trying to figure out how to fix that. Over all, I guess it's ok for the price, but I will just spend more next time to get something better quality.
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Customer Rating
1
Center screw flaw
on September 6, 2026
Posted by: JoeP
from Pennsylvania
Gender:Male
This model has a flaw design with the center screw. This is the second vacuum I bought with the same issue, you can’t get the screw out because the nut keeps turning and there’s no way to grab the nut with a tool.
I don’t know why you put the screw in there in the first place instead of putting it in a plastic bag inside the box.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, September 10, 2026
Thank you for taking the time to share your feedback. We're sorry to hear you've experienced difficulty removing the center screw on your Hoover WindTunnel Cord Rewind Pro. This is not the experience we want for our customers. We'd like the opportunity to help. Please contact our Customer Care team at hoovercustomersupport@ttifloorcare.com and we'll be happy to assist you. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Missing part
on August 31, 2026
Posted by: DRJP
Gender:Female
The vac is useless to do under anything! It does not have an extension to reach unless you get down o you hand and knee.
Did you forget people STAND to vacuum.
Did you forget people STAND to vacuum.
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Posted by: Jimbo
Gender:Male
Verified Purchase:Yes
I'm an old guy: 65 and counting. This is the 5th vacuum I've owned in my life and I have to say the best of the five. As an extra bonus: I also feel it is a great value.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Anonymous
from RED LION
Gender:Female
Verified Purchase:Yes
I really like my new vacuum. The only issue I have is the sound when the vacuum is on. It's a little loud like a high pitch whistle. Other than that I am very happy.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, September 5, 2026
Thank you so much for your review!
We're thrilled to hear you're enjoying your Hoover WindTunnel Cord Rewind and that you're otherwise very happy with your new vacuum. We appreciate you sharing your feedback about the high-pitched sound. Your comments are important to us and will be shared with our product team.
We're glad to have you as part of the Hoover family!
Happy cleaning, and thanks again for choosing Hoover!
We're thrilled to hear you're enjoying your Hoover WindTunnel Cord Rewind and that you're otherwise very happy with your new vacuum. We appreciate you sharing your feedback about the high-pitched sound. Your comments are important to us and will be shared with our product team.
We're glad to have you as part of the Hoover family!
Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
1
Bring my Bagged Wind Tunnel Back!!
on August 11, 2026
Posted by: Neen
from Fort Myers FL
Gender:Female
Please bring back the bagged Windtunnel! I hate these bagless vacuums! Even the senator of Iowa loves his old Hoover! We want our old windtunnel back with the bag!!!
My windtunnel I bought in 2017 and his name is Al!! He won’t last forever and I don’t want a bagless anymore!!
My windtunnel I bought in 2017 and his name is Al!! He won’t last forever and I don’t want a bagless anymore!!
Response from HooverBy Corinne L., Hoover Customer Support, August 19, 2026
Thank you for taking the time to share your feedback regarding your WindTunnel Cord Rewind Pro. We will ensure your feedback is forwarded to the appropriate department. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover