Customer reviews from Hoover
Hoover - Rewind Pet Upright Vacuum - Gray
Average customer rating
4.4
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
190
4 Stars
61
3 Stars
20
2 Stars
6
1 Star
15
89%of customers recommend this product.
(
192 out of
216)
Customer Reviews for Hoover - Rewind Pet Upright Vacuum - Gray
Customer Rating
4
I don't understand why all of the onboard tools that come wi
on October 14, 2022
Posted by: Horstik
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I don't understand why all of the onboard tools that come with the vacuum don't have places to put on the vacuum.
Written by a customer while visiting Hoover
Customer Rating
1
This is a one-time use vacuum - literally
on June 15, 2023
Posted by: Me
from Undisclosed
Verified Purchase:No
I've used this vacuum three times. The first time it worked just fine. The second, it basically just pushed the vacuum powder, and dirt on my floor, all around the room...leaving more of a mess than before. Yes, I then made sure the reservoir was empty, that the tubing and rollers weren't clogged, etc. Tried it again after confirming it was cleaned out. Exact same result. So here I am about 2 months later and really needed to try it again to get some pet hair off of an area rug. All it did was smash the hair deep into the rug in the exact shape and pattern of the roller. Again, leaving more of a mess that will be far harder to get out. This vacuum is basically one-time use. Consider that when purchasing. There is literally nothing in the reservoir of mine, and the rollers are not clogged...it simply...does not vacuum.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, June 18, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your WindTunnel Cord Rewind. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
3
Emptying the dirt cup is difficult.
on May 5, 2024
Posted by: Deanie
from Albert Lea, Minnesota
Verified Purchase:No
The release button on the dirt cup is stiff and hard to push. The dirt cup does not come apart like previous Hoovers I have owned. In order to clean out the dirt cup i need to stick my hand up inside and pull the dirt out. My vacuum is overloaded in the attached video because I absolutely hate cleaning it out because I can't do it
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, May 10, 2024
Thank you for taking the time to share your feedback regarding the dirt cup. We are sorry to hear you are not entirely satisfied with your purchase. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Retractable cord stopped working
on May 19, 2024
Posted by: Reynaldo
from Raleigh, NC
Verified Purchase:No
Bought 2 of these vacuums just over a year ago. Last month, the retractable cord stopped working. Seems Hoover quality has gone downhill.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, June 4, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your WindTunnel Cord Rewind Pro. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1
Worst vacuum I have ever had!
on December 14, 2023
Posted by: Hate hoover
from Virginia
Verified Purchase:No
This vacuum is terrible. It shuts itself off after 10 minutes. There is no clog or dirty filter. It just gets hot and its thermo sensor shuts it off. Have to wait 30 minutes to vacume 5 minutes.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, December 17, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your WindTunnel Cord Rewind Pro. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Jay
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this model again because it will last 20 years. Retractable cord and easy to empty are the favorite features. Great price point, easy to use out of the box. Definitely recommend this and any Hoover product.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Posted by: Turkey Jane
from Logan, Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have always chosen Hoover for my vacuum cleaner. I have used them on carpets and large area rugs. We live on a farm, so the dust is overwhelming. The Hoover satisfies my carpet cleanup.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1
Cheaply Made
on February 13, 2023
Posted by: CK
from Undisclosed
Verified Purchase:No
[This review was collected as part of a promotion.] This is my second Hoover. First one lasted 15 years. The quality has gone downhill. It's smaller yet doesn't feel any lighter in weight. I expected more from this brand quality-wise,
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, February 19, 2023
Thank you for taking the time to share your feedback regarding your WindTunnel Cord Rewind Pro. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover