Customer reviews from Hoover
Hoover - Rewind Pet Upright Vacuum - Gray
Average customer rating
4.3 out of 5
4.3
(333 Reviews)
Open Ratings Snapshot
Rating breakdown 333 reviews
5 Stars
211
4 Stars
67
3 Stars
25
2 Stars
9
1 Star
21
87%of customers recommend this product. 
(
215 out of 248
)
Best Buy Privacy Policy
Customer Reviews for Hoover - Rewind Pet Upright Vacuum - Gray
Customer Rating
4 out of 5
4
want it to work
on February 22, 2026
Posted by: wishes34
Something is wrong with with this vacuum ,poor suction ,clogs easily
Response from HooverBy Corinne L., Hoover Customer Support, February 24, 2026
Thank you for taking the time to share your feedback regarding WindTunnel Cord Rewind Pro. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Marvelous machine
on February 20, 2026
Posted by: LFCookie
Fabulous machine! Works better than that Kirby I bought 2 years ago…I have 5 dogs and 4 cats in and out all the time. And I live in the countryside, which doesn’t help with dust/dirt. When I use this machine you can tell I vacuumed, I may have to dump it after each room, but the carpets look good! And it’s easy to clean, which is a huge plus because I take it apart and clean the hose and dirt canister after each use.
Response from HooverBy Corinne L., Hoover Customer Support, February 24, 2026
Thank you so much for your review!
We're thrilled to hear you're enjoying your Rewind Pet Upright Vacuum and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.

Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Great Pet vacuum
on February 9, 2026
Posted by: Bonnie L
from Dallas, Texas
Gender:Female
Verified Purchase:Yes
Excellent for pet hair. Works great on hardwood floors too. Excellent suction, easy to clean the dirt container. Great vacuum for the price. Hoover is a trusted name and I would definitely buy from them again.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, February 10, 2026
Thank you so much for your review!
We're thrilled to hear you're enjoying your Rewind Pet Upright Vacuum and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of Hoover family.

Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
on February 4, 2026
Posted by: Sliver
Gender:Female
Just bought Hoover Windtunnel Cord Rewind. Appreciate easy setup and assembly.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, February 5, 2026
Thank you so much for your kind words! We're thrilled to hear you're enjoying your WindTunnel Cord Rewind Pro. Your feedback means a lot to us and helps others shop with confidence. Thanks for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Hoover Pet Rewind - works great!
on February 2, 2026
Posted by: Tony
from Troy, Michigan
Gender:Male
Verified Purchase:Yes
Very nice vacuum - sturdy well built and really picks up dirt and pet hair.
I use an extension cord instead of rewind cord.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, February 3, 2026
Thank you so much for your review!
We're thrilled to hear you're enjoying your Rewind Pet Upright Vacuum and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.

Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
2 out of 5
2
No good for litter
on January 5, 2026
Posted by: Re Goch
from San Francisco, CA
Gender:Female
Verified Purchase:Yes
It picks up loose hair but not litter or anything else
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, January 8, 2026
Thank you for taking the time to share your feedback regarding Rewind Pet Upright. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
1 out of 5
1
Very Unreliable Vacuum
on December 30, 2025
Posted by: Wesley G.
from Panama City, Florida
Gender:Male
I have bought two of these now, as the first one seemingly broke very quickly from switching the vacuum into the upright position. I bought another thinking I may have damaged it due to unluck or poor care, but now this second one broke within only 3 uses. Same issue. The wheel mechanism that changes the height of the vacuum becomes locked in a position so high that it is unable to vacuum anything anymore. Both vacuums broke in under a month, and it baffles me. I have never had any such issues with another vacuum before. I attempted to repair it myself with the first vacuum, but now I'm just fed up with this.
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Customer Rating
5 out of 5
5
Great product
on December 28, 2025
Posted by: mdouble
from Cincinnati
Gender:Male
Verified Purchase:Yes
We bought this to replace the older model after 15 years. This thing really works well. Lots of power. Definitely recommend.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, January 19, 2026
Thank you so much for your kind words! We're thrilled to hear you're enjoying your WindTunnel Cord Rewind Pro. Your feedback means a lot to us and helps others shop with confidence. Thanks for choosing Hoover!
Written by a customer while visiting Hoover
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