Customer reviews from Hoover
Hoover - Rewind Pet Upright Vacuum - Gray
Average customer rating
4.4
(314 Reviews)
Rating breakdown 314 reviews
5 Stars
205
4 Stars
63
3 Stars
20
2 Stars
9
1 Star
17
88%of customers recommend this product.
(
206 out of
234)
Customer Reviews for Hoover - Rewind Pet Upright Vacuum - Gray
Customer Rating
1
Great! Until...
on June 4, 2026
Posted by: mel83
Gender:Female
Great until the belt broke. Replaced it and now the roller won't turn.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, June 8, 2026
We’re sorry to hear about this experience. If the brush roll is not turning after the belt replacement, we recommend ensuring the belt has been installed correctly and that the brush roll is properly seated. Please contact our customer support team at 1 877-816-2058 with your model information so we can further assist you.~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
5
Works well with thick carpet
on June 8, 2026
Posted by: Nancy
from Cincinnati, Ohio
Gender:Female
I have had one of these vacuums for 7 years. I have thick carpeting and I had to set my shark on a weaker suction and it didn’t seem to be cleaning the way I wanted. When I got this Hoover, I vacuumed the same area that I just vacuumed with the shark and filled the collection container.
It has worked really well for me. It has kept the carpet in good shape. The trick is to find the best height setting and to move slowly backwards and forwards for the best cleaning and raising of the pile in the carpet. I like the fact that you don’t have to decrease the suction for a thick carpet, just raises the height.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, June 9, 2026
Thank you so much for your detailed review and for being a longtime Hoover customer! We’re thrilled to hear your vacuum is performing well on your thick carpeting and delivering the deep cleaning results you were looking for.
We also appreciate you sharing your helpful tips regarding the height settings and vacuuming technique. Feedback like yours is valuable and helpful to other customers as well.
Thank you again for choosing Hoover and for being part of the Hoover family. Happy cleaning!
We also appreciate you sharing your helpful tips regarding the height settings and vacuuming technique. Feedback like yours is valuable and helpful to other customers as well.
Thank you again for choosing Hoover and for being part of the Hoover family. Happy cleaning!
Written by a customer while visiting Hoover