Customer reviews from Hoover
Hoover - Rewind Pet Upright Vacuum - Gray
Average customer rating
4.4
(296 Reviews)
Rating breakdown 296 reviews
5 Stars
191
4 Stars
62
3 Stars
20
2 Stars
7
1 Star
16
88%of customers recommend this product.
(
194 out of
220)
Customer Reviews for Hoover - Rewind Pet Upright Vacuum - Gray
Posted by: Danicat
from Michigan
Gender:Female
Verified Purchase:Yes
The only vacuum I will buy is a Hoover wind tunnel. They suck up dirt like nobody’s business. This would be my fourth possibly fifth wind tunnel over the last 25 years.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, October 28, 2025
Thank you so much for your review!
We're thrilled to hear you're enjoying your WindTunnel and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
We're thrilled to hear you're enjoying your WindTunnel and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
3
Great suction. Belt breaks way to easily
on November 12, 2025
Posted by: Jimm
from Austin TX
Gender:Male
I used this vacuum 2X and now the brush roll won’t spin. The suction is still there. Did the belt break? I don’t want this vacuum if the belt breaks this easily
No, I would not recommend this to a friend.
Response from HooverBy The Hoover Team, November 13, 2025
Thank you for taking the time to share your feedback regarding the Hoover Rewind Upright Vacuum. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options
Written by a customer while visiting Hoover
Posted by: L.A.
Gender:Female
Verified Purchase:Yes
So far, so good. No complaints. It picks up well and doesn't drag over the carpet.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, November 18, 2025
Thank you so much for your review!
We're thrilled to hear you're enjoying your Rewind Pet Upright and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
We're thrilled to hear you're enjoying your Rewind Pet Upright and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
3
Big disappointment
on November 22, 2025
Posted by: 206opal
Our retractable cord doesn’t work. The belt went out within the first three months of ownership. Finding a replacement belt has been a big headache. Decided to try to use the hover sitter for a replacement and the site is confusing to use.
Response from HooverBy Corinne L., Hoover Customer Support, November 25, 2025
Thank you for sharing your experience. We’re sorry to hear about the issues with the cord, belt, and difficulty navigating the site. We’d like to assist you directly to make this easier.
Please give our Customer Care Team a call at 1-800-944-9200 so we can help you find the correct replacement parts and review any available warranty options. We’re here to help get this resolved. Thanks for choosing Hoover!
Please give our Customer Care Team a call at 1-800-944-9200 so we can help you find the correct replacement parts and review any available warranty options. We’re here to help get this resolved. Thanks for choosing Hoover!
Written by a customer while visiting Hoover
Posted by: Carol
from Pittsburgh PA
Gender:Female
Verified Purchase:Yes
The vacuum was easy to unbox and assemble. The rewinding cord is nice, the only issue it doesn't want to retract the entire way.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, December 9, 2025
Thank you for taking the time to share your feedback regarding your Rewind Pet Upright Vacuum. We will ensure your feedback is forwarded to the appropriate department. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: mdouble
from Cincinnati
Gender:Male
Verified Purchase:Yes
We bought this to replace the older model after 15 years. This thing really works well. Lots of power. Definitely recommend.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, January 19, 2026
Thank you so much for your kind words! We're thrilled to hear you're enjoying your WindTunnel Cord Rewind Pro. Your feedback means a lot to us and helps others shop with confidence. Thanks for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
1
Very Unreliable Vacuum
on December 30, 2025
Posted by: Wesley G.
from Panama City, Florida
Gender:Male
I have bought two of these now, as the first one seemingly broke very quickly from switching the vacuum into the upright position. I bought another thinking I may have damaged it due to unluck or poor care, but now this second one broke within only 3 uses. Same issue. The wheel mechanism that changes the height of the vacuum becomes locked in a position so high that it is unable to vacuum anything anymore. Both vacuums broke in under a month, and it baffles me. I have never had any such issues with another vacuum before. I attempted to repair it myself with the first vacuum, but now I'm just fed up with this.
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Posted by: Re Goch
from San Francisco, CA
Gender:Female
Verified Purchase:Yes
It picks up loose hair but not litter or anything else
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, January 8, 2026
Thank you for taking the time to share your feedback regarding Rewind Pet Upright. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover