Customer reviews from Hoover
Hoover - Rewind Pet Upright Vacuum - Gray
Average customer rating
4.3
(330 Reviews)
Rating breakdown 330 reviews
5 Stars
210
4 Stars
66
3 Stars
24
2 Stars
9
1 Star
21
87%of customers recommend this product.
(
214 out of
246)
Customer Reviews for Hoover - Rewind Pet Upright Vacuum - Gray
Customer Rating
5
Works well with thick carpet
on June 8, 2026
Posted by: Nancy
from Cincinnati, Ohio
Gender:Female
I have had one of these vacuums for 7 years. I have thick carpeting and I had to set my shark on a weaker suction and it didn’t seem to be cleaning the way I wanted. When I got this Hoover, I vacuumed the same area that I just vacuumed with the shark and filled the collection container.
It has worked really well for me. It has kept the carpet in good shape. The trick is to find the best height setting and to move slowly backwards and forwards for the best cleaning and raising of the pile in the carpet. I like the fact that you don’t have to decrease the suction for a thick carpet, just raises the height.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, June 9, 2026
Thank you so much for your detailed review and for being a longtime Hoover customer! We’re thrilled to hear your vacuum is performing well on your thick carpeting and delivering the deep cleaning results you were looking for.
We also appreciate you sharing your helpful tips regarding the height settings and vacuuming technique. Feedback like yours is valuable and helpful to other customers as well.
Thank you again for choosing Hoover and for being part of the Hoover family. Happy cleaning!
We also appreciate you sharing your helpful tips regarding the height settings and vacuuming technique. Feedback like yours is valuable and helpful to other customers as well.
Thank you again for choosing Hoover and for being part of the Hoover family. Happy cleaning!
Written by a customer while visiting Hoover
Customer Rating
1
Great! Until...
on June 4, 2026
Posted by: mel83
Gender:Female
Great until the belt broke. Replaced it and now the roller won't turn.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, June 8, 2026
We’re sorry to hear about this experience. If the brush roll is not turning after the belt replacement, we recommend ensuring the belt has been installed correctly and that the brush roll is properly seated. Please contact our customer support team at 1 877-816-2058 with your model information so we can further assist you.~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
5
Must have for anyone with dogs.
on May 26, 2026
Posted by: Dog Mom
from Arizona
Gender:Female
I liked my previous hoover so I bought this one when my dog ate the cord. This one is amazing at picking up dirt and pet hair. I have a golden retriever who has a double coat so I get a lot of hair on the floors. It picks the hair up better than my last one which I thought was good. I highly recommend this vacuum if you have pets.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, May 28, 2026
Thank you so much for your review!
We're thrilled to hear you're enjoying your Rewind Pet Upright and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
We're thrilled to hear you're enjoying your Rewind Pet Upright and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
This vacuum cleaner has really good suction does a nice job
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, May 21, 2026
Thank you so much for your kind words! We're thrilled to hear you're enjoying your WindTunnel Cord Rewind Pro. Your feedback means a lot to us and helps others shop with confidence. Thanks for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
2
Just stopped
on May 15, 2026
Posted by: Aldea
from ME
Gender:Female
Purchased my vacuum cleaner less than two months ago and it suddenly stopped working. Checked my electrical outlets and they’re all working. Anyone else have this problem?
Response from HooverBy DirtDevil Team, May 15, 2026
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must be, especially with limited use. We recommend you check for clogs and clean your filter.
Please contact us at Hoovercustomersupport@ttifloorcare.com, and we’ll be happy to assist with troubleshooting your unit~Warm Regards, The Hoover Team
Please contact us at Hoovercustomersupport@ttifloorcare.com, and we’ll be happy to assist with troubleshooting your unit~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Dan G.
from CA
Gender:Male
Verified Purchase:Yes
This vacuum is very sturdy for the price. It picks up dog hair easily (Siberian Husky) and the rewinding cord is handy.
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
2
Marginal satisfaction
on May 9, 2026
Posted by: JLC1
from WI
Gender:Female
I bought last week & am using for the first time. The brush attachment shown in the above photo was not included with mine.
Vacuum has great suction. The long wand is difficult to use when vacuuming furniture or curtains.
The cord rewind is a nice option, but it doesn’t rewind the full cord and you’re left with some hanging loose that you get stuck on when you’re trying to wheel it back to its storage place.
It’s good for floors, but if you have pets, and you are constantly vacuuming your furniture and curtains, I would recommend something more flexible and easier to use.
Vacuum has great suction. The long wand is difficult to use when vacuuming furniture or curtains.
The cord rewind is a nice option, but it doesn’t rewind the full cord and you’re left with some hanging loose that you get stuck on when you’re trying to wheel it back to its storage place.
It’s good for floors, but if you have pets, and you are constantly vacuuming your furniture and curtains, I would recommend something more flexible and easier to use.
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Posted by: Anonymous
from South Carolina
Gender:Female
Verified Purchase:Yes
This vacuum is awesome. It picked up so much dirt from my carpet that my other old vacuum did not. I love the vacuum cup where you can just dump the dirt directly into the trash and don’t need to spend needless money on vacuum bags. Rewind cord is the best!
Definitely recommend this vacuum.
Definitely recommend this vacuum.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, May 4, 2026
Thank you so much for your review!
We're thrilled to hear you're enjoying your Rewind Pet Upright and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
We're thrilled to hear you're enjoying your Rewind Pet Upright and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover