Customer reviews from Hoover
Hoover - Rewind Pet Upright Vacuum - Gray
Average customer rating
4.3
(333 Reviews)
Rating breakdown 333 reviews
5 Stars
211
4 Stars
67
3 Stars
25
2 Stars
9
1 Star
21
87%of customers recommend this product.
(
215 out of
248)
Customer Reviews for Hoover - Rewind Pet Upright Vacuum - Gray
Posted by: Jimbo
Gender:Male
Verified Purchase:Yes
I'm an old guy: 65 and counting. This is the 5th vacuum I've owned in my life and I have to say the best of the five. As an extra bonus: I also feel it is a great value.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, September 18, 2026
Thank you so much for your review! We're thrilled to hear you're enjoying your Hoover WindTunnel Cord Rewind Pro and that it has exceeded your expectations while providing great value. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Posted by: Anonymous
from RED LION
Gender:Female
Verified Purchase:Yes
I really like my new vacuum. The only issue I have is the sound when the vacuum is on. It's a little loud like a high pitch whistle. Other than that I am very happy.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, September 5, 2026
Thank you so much for your review!
We're thrilled to hear you're enjoying your Hoover WindTunnel Cord Rewind and that you're otherwise very happy with your new vacuum. We appreciate you sharing your feedback about the high-pitched sound. Your comments are important to us and will be shared with our product team.
We're glad to have you as part of the Hoover family!
Happy cleaning, and thanks again for choosing Hoover!
We're thrilled to hear you're enjoying your Hoover WindTunnel Cord Rewind and that you're otherwise very happy with your new vacuum. We appreciate you sharing your feedback about the high-pitched sound. Your comments are important to us and will be shared with our product team.
We're glad to have you as part of the Hoover family!
Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Customer Rating
1
Bring my Bagged Wind Tunnel Back!!
on August 11, 2026
Posted by: Neen
from Fort Myers FL
Gender:Female
Please bring back the bagged Windtunnel! I hate these bagless vacuums! Even the senator of Iowa loves his old Hoover! We want our old windtunnel back with the bag!!!
My windtunnel I bought in 2017 and his name is Al!! He won’t last forever and I don’t want a bagless anymore!!
My windtunnel I bought in 2017 and his name is Al!! He won’t last forever and I don’t want a bagless anymore!!
Response from HooverBy Corinne L., Hoover Customer Support, August 19, 2026
Thank you for taking the time to share your feedback regarding your WindTunnel Cord Rewind Pro. We will ensure your feedback is forwarded to the appropriate department. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Anonymous
from Cleveland Ohio
Verified Purchase:Yes
I really love it because it picks up all my dog Mya hair! Fantastic.!
unfortunately I misplaced my little booklet that came with it!
I. need It so I can play with the attachments! I tried getting it off your website but it is SO SMALL Writings!
Could you PLEASE Send me another booklet like the one that came with the machine?
I bought a Hoover because my Grandmother's c1970 Hoover Upright broke after over 50 years! I was told the motor was gone!
When she died my Mother used it forever and now I had been using it!
unfortunately I misplaced my little booklet that came with it!
I. need It so I can play with the attachments! I tried getting it off your website but it is SO SMALL Writings!
Could you PLEASE Send me another booklet like the one that came with the machine?
I bought a Hoover because my Grandmother's c1970 Hoover Upright broke after over 50 years! I was told the motor was gone!
When she died my Mother used it forever and now I had been using it!
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, August 10, 2026
Thank you so much for your kind words! We're thrilled to hear you're enjoying your Rewind Pet Upright. Your feedback means a lot to us and helps others shop with confidence. Thanks for choosing Hoover!
Written by a customer while visiting Hoover
Posted by: Stacey
from New York
Gender:Female
Verified Purchase:Yes
New Hoover vacumn is very good - cleans extremely well. One issue is its quite heavy.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, July 22, 2026
Thank you so much for your kind words! We're thrilled to hear you're enjoying your WindTunnel Cord Rewind. Your feedback means a lot to us and helps others shop with confidence. Thanks for choosing Hoover!
Written by a customer while visiting Hoover
Posted by: Cece cohan
from Denver colorado
Gender:Female
Verified Purchase:Yes
The instruction book is complicated and hard to read
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, July 17, 2026
Thank you for taking the time to share your feedback. We're sorry to hear you've experienced reading the information for the WindTunnel Cord Rewind Pro. This is not the experience we want for our customers. We'd like the opportunity to help. Please contact our Customer Care team at Hoovercustomersupport@ttifloorcare.com or call 1-800-9-9200, and we'll be happy to assist you. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Cori
Verified Purchase:Yes
The adjustable height depending on the carpet was the deciding factor.
I would recommend this to a friend!
Response from HooverBy Corinne L., Hoover Customer Support, July 16, 2026
Thank you so much for your review!
We're thrilled to hear you're enjoying your WindTunnel Cord Rewind and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
We're thrilled to hear you're enjoying your WindTunnel Cord Rewind and that it's meeting your expectations. Your feedback means a lot to us, and we're glad to have you as part of the Hoover family.
Happy cleaning, and thanks again for choosing Hoover!
Written by a customer while visiting Hoover
Posted by: Helen
Gender:Female
Verified Purchase:Yes
Right off the bat the electric cord was a problem. It doesn't retract on its own like I thought it would. That was one of the features why I bought it. So manually doing it isn't any different from wrapping the cord from the outside like most vacuums are.
Response from HooverBy Corinne L., Hoover Customer Support, July 8, 2026
Thank you for sharing your feedback. We're sorry to hear that the cord rewind feature did not meet your expectations. The cord rewind function is designed to retract the cord with the push of a button; if you are experiencing difficulty with the cord retracting, please ensure the cord is fully extended before pressing the rewind button and guide the cord slightly as it retracts.
We appreciate your feedback and would be happy to assist if you need any further support with your Hoover WindTunnel Cord Rewind Pro.
We appreciate your feedback and would be happy to assist if you need any further support with your Hoover WindTunnel Cord Rewind Pro.
Written by a customer while visiting Hoover