Customer reviews from Hoover
Hoover - Rewind Pet Upright Vacuum - Gray
Average customer rating
4.3
(333 Reviews)
Rating breakdown 333 reviews
5 Stars
211
4 Stars
67
3 Stars
25
2 Stars
9
1 Star
21
87%of customers recommend this product.
(
215 out of
248)
Customer Reviews for Hoover - Rewind Pet Upright Vacuum - Gray
Customer Rating
4
Quality product
on May 8, 2025
Posted by: Presley
Gender:Male
I've used Hoover products for 40 years.
Very dependable and easy to maintain.
Very dependable and easy to maintain.
Response from HooverBy Corinne L., Hoover Customer Support, May 9, 2025
Thank you for taking the time to share your feedback regarding your WindTunnel. We will ensure your feedback is forwarded to the appropriate department. ~ Warm Regards, The Dirt Devil Team
Written by a customer while visiting Hoover
Customer Rating
1
Terrible, stay away
on April 22, 2025
Posted by: almds
from Chicago
Gender:Female
I just bought this yesterday at our local hardware store, returned it today. It is difficult to put together, VERY heavy to push around, blows a ton of air all over the place and on the very first use, the cord would not retract. Tried to call the company, no luck, tried to go on line, no luck.
No, I would not recommend this to a friend.
Response from HooverBy Corinne L., Hoover Customer Support, April 23, 2025
Thank you for taking the time to share your feedback regarding your WindTunnel Cord RewindPro. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please visit our Hoover Support library https://hoover.com/pages/product-support-library to access our video library and choose other support options. ~ Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Richard
from Guadalupe, California
Gender:Male
Verified Purchase:Yes
My wife really likes the strong pickup power of the vacuum cleaner
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
4
The on&off button on the back why change it
on February 2, 2025
Posted by: DeeDee
from Marietta Pa
I brought one years ago I still have it but I use it out in my garage so I decided to buy another I gave it 4 stars cause the on & off is in the back of the vacuum instead on the handle why change it
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1
Love the vaccum but came missing parts, no one will assist
on October 15, 2024
Posted by: Renee
from Las Vegas
I loved this model so much i bought it x2! Had no trouble with my other one at my 2nd home but once I sold that house I was in Vegas full time and only then did i discover my 2nd one came missing a couple of important parts; the upholstery tool and the wand extender. Tried with no luck sitting on hold, asking for call backs, emailing and chatting for WEEKS and HOURS. I would love it if someone from Hoover would contact me to rectify this!
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Customer Rating
4
Hoover is My #1 Choice
on August 12, 2024
Posted by: MI Hooverer
from Undisclosed
Previous Hoover lasted ten+ years, so bought another! Love everything except the inconvenient on/off switch for emergencies, and the attachments are total crap (kept the old ones - way better).
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1
Retractable cord stopped working
on May 19, 2024
Posted by: Reynaldo
from Raleigh, NC
Bought 2 of these vacuums just over a year ago. Last month, the retractable cord stopped working. Seems Hoover quality has gone downhill.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, June 4, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your WindTunnel Cord Rewind Pro. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
3
Emptying the dirt cup is difficult.
on May 5, 2024
Posted by: Deanie
from Albert Lea, Minnesota
The release button on the dirt cup is stiff and hard to push. The dirt cup does not come apart like previous Hoovers I have owned. In order to clean out the dirt cup i need to stick my hand up inside and pull the dirt out. My vacuum is overloaded in the attached video because I absolutely hate cleaning it out because I can't do it
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, May 10, 2024
Thank you for taking the time to share your feedback regarding the dirt cup. We are sorry to hear you are not entirely satisfied with your purchase. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover