Customer reviews from Hoover
Hoover - Rewind Pet Upright Vacuum - Gray
Average customer rating
4.4
(321 Reviews)
Rating breakdown 321 reviews
5 Stars
207
4 Stars
65
3 Stars
22
2 Stars
9
1 Star
18
88%of customers recommend this product.
(
210 out of
239)
Customer Reviews for Hoover - Rewind Pet Upright Vacuum - Gray
Customer Rating
1
Love the vaccum but came missing parts, no one will assist
on October 15, 2024
Posted by: Renee
from Las Vegas
I loved this model so much i bought it x2! Had no trouble with my other one at my 2nd home but once I sold that house I was in Vegas full time and only then did i discover my 2nd one came missing a couple of important parts; the upholstery tool and the wand extender. Tried with no luck sitting on hold, asking for call backs, emailing and chatting for WEEKS and HOURS. I would love it if someone from Hoover would contact me to rectify this!
No, I would not recommend this to a friend.
Written by a customer while visiting Hoover
Customer Rating
4
Hoover is My #1 Choice
on August 12, 2024
Posted by: MI Hooverer
from Undisclosed
Previous Hoover lasted ten+ years, so bought another! Love everything except the inconvenient on/off switch for emergencies, and the attachments are total crap (kept the old ones - way better).
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1
Retractable cord stopped working
on May 19, 2024
Posted by: Reynaldo
from Raleigh, NC
Bought 2 of these vacuums just over a year ago. Last month, the retractable cord stopped working. Seems Hoover quality has gone downhill.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, June 4, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your WindTunnel Cord Rewind Pro. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Customer Rating
3
Emptying the dirt cup is difficult.
on May 5, 2024
Posted by: Deanie
from Albert Lea, Minnesota
The release button on the dirt cup is stiff and hard to push. The dirt cup does not come apart like previous Hoovers I have owned. In order to clean out the dirt cup i need to stick my hand up inside and pull the dirt out. My vacuum is overloaded in the attached video because I absolutely hate cleaning it out because I can't do it
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, May 10, 2024
Thank you for taking the time to share your feedback regarding the dirt cup. We are sorry to hear you are not entirely satisfied with your purchase. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Rae
from Fairborn Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] This vacuum is so loud and dose not pick up the best. It kind of sprays the dirt around such as litter and hair. The cord is not very long but it is nice that you can press a button to wind it up. The power button is also in a weird spot.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, May 10, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your WindTunnel Cord Rewind Pro. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Mscork
from Massachusetts
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had an old Hoover that I absolutely loved so that's why I chose to buy another one. The only thing I am not a fan of is with the newer model the on/off switch is in a bad place. I hope they put it back to the original spot as it was more convenient. Thank you for a great vacuum!!
I would recommend this to a friend!
Written by a customer while visiting Hoover
Customer Rating
1
Don't buy this
on April 14, 2024
Posted by: Maddie
from Cleveland ohio
Had it for less than 6 months and the whole base of the hose got clogged with hair, when the main selling point of the vaccum says it's good for pet hair. It's also not easy to reach that bottom part of the vaccum to clean it out either.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, April 23, 2024
Thank you for taking the time to share your feedback regarding your WindTunnel Cord Rewind Pro. We are sorry to hear you are not entirely satisfied with your purchase. If you require additional customer service support, please feel free to reach out to us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Written by a customer while visiting Hoover
Posted by: Lydia
from Green bay Wi
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ease of using and cleaning my hoover vaccum is so important to me at age of 75. I've been buying hoover vaccums for 15 years. I use it on my cleaning jobs. I've purchased them for my daughter, who has 3 girls with long hair.
I would recommend this to a friend!
Written by a customer while visiting Hoover