Customer Reviews for Hoover - CleanSlate XL Deep Cleaning Spot Cleaner - Gray
Customer Rating
5
The best spot cleaner I've ever used!
on March 15, 2025
Posted by: Courtney143
from Thomaston, GA
Gender:Female
This product is amazing!! It cleans up stains with a breeze and it is compact to fit in small places for storage. I've tried other spot cleaners in the past but none od them compare to this one! Highly recommend this spot cleaner for all cleaning projects!!
Purchased this unit in Dec of 23. The trigger started to stick and spray everywhere. Hoover made me send in pictures and videos and ignored me. In September 24 the hose split near the hose handle. Had to send pictures and videos again. They sent me a hose which I had to change. Now 5 months later the hose split in the same spot yet again and the head unit has lost most of its bristles. I never had these issues with Bissell.
I am so disappointed. I've had my cleaner 4 months and have used it maybe 5 times. The sprayer is stuck and I've tried all suggested trouble shooting to no avail. The only thing I can do is replace the hose and sprayer from what I understand. When the cleaner worked it was great.
No, I would not recommend this to a friend.
Response from HooverBy hooverpwr, hooverpwr, November 30, 2024
Thank you for taking the time to share your feedback. We apologize you are having issues with your CleanSlate XL Deep Cleaning Spot Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
[This review was collected as part of a promotion.] The XL is lightweight and the tank holds enough to finish the job; with all the attachments no job is too big! I spilt tea on my cream carpet and was very pleased with ease of use and results!
[This review was collected as part of a promotion.] Used the machine on my sectional. The sectional looked new. Loved how easy the machine was to set up, use and clean. I will definately recommend the Hoover to my friends and family. You made a wonderful product. Thank you
[This review was collected as part of a promotion.] Got the machine after some miss steps but Hoover got it all taken care of with a phone call replaced a part that came broken with no hassle great customer service . Thank you Hovver
[This review was collected as part of a promotion.] So easy to use! Great for daily messe and very user friendly. Comes with a few different nosil options for those hard to get to spots. Lightweight, compact and also has a self cleaning function !!!!