Customer reviews from lenovo.com
Lenovo - ThinkPad P16s Gen 2 21K9001CUS 16" Touchscreen Mobile Workstation - WUXGA - AMD Ryzen 7 PRO 7840U - 32 GB - 512 - Black
Average customer rating
4.7
(195 Reviews)
Rating breakdown 195 reviews
5 Stars
151
4 Stars
32
3 Stars
6
2 Stars
0
1 Star
6
94%of customers recommend this product.
(
137 out of
145)
Customer Reviews for Lenovo - ThinkPad P16s Gen 2 21K9001CUS 16" Touchscreen Mobile Workstation - WUXGA - AMD Ryzen 7 PRO 7840U - 32 GB - 512 - Black
Posted by: kri309
from Dallas, TX
Verified Purchase:Yes
Fueled by an AMD Ryzen 7 processor, the Lenovo ThinkPad P16s offers desktop-grade performance in a highly portable 16-inch workstation. Its bright 16:10 display, durable build, and NVIDIA RTX graphics excel for on-the-go content creation.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: MerG
Verified Purchase:Yes
Bought laptop with Microsoft 365 which won’t activate and after 10+ calls to support still can’t use my laptop. Support sucks! Would give 0 stars if possible.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, April 18, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Geo John
from Spring Branch, TX
Verified Purchase:Yes
My new Lenovo arrived quickly and was easy to set up. It is lightning fast compared to the old one that is now 10 years old. I hope it proves to be as reliable as the last one.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: steve jolivette
Verified Purchase:Yes
[This review was collected as part of a promotion.] compact with side number pad, great screen, fast internet quality built
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: CADventure Designs
from Colorado Springs, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good! I've only been using it for about a month now and have had no issues.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Review Person
from A State
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good feature set for the price. Typical Lenovo quality. Fast. Nice cost to benefit ratio numbers.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Kelly N
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Loving my new Lenovo! It works great!
So easy to use!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: A Glenn
from Gainesville ga
Verified Purchase:Yes
[This review was collected as part of a promotion.] Laptop is both powerfull and rugged. The screen clarity is great for 3d modeling and the speed of software processing is unparalleled.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com