Customer reviews from lenovo.com
Lenovo - ThinkPad Universal Thunderbolt 4 Smart Dock - 40B10135US - White
Average customer rating
4
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
33
4 Stars
11
3 Stars
4
2 Stars
3
1 Star
7
78%of customers recommend this product.
(
31 out of
40)
Customer Reviews for Lenovo - ThinkPad Universal Thunderbolt 4 Smart Dock - 40B10135US - White
Customer Rating
3
some apparent lack of compatibility with Lenovo
on December 4, 2022
Posted by: KenPinCalifornia
from San Diego
Verified Purchase:Yes
[This review was collected as part of a promotion.] Thunderbolt docking station for Lenovo X1 Carbon notebook and ThinkVision screen is ok. I specifically purchased all Lenovo thinking they would be compatible but am disappointed. The notebook will not boot if connected to the docking station. I connect after booting. I am using all latest drivers. I had previously used a USB-C docking station and had similar issues but thought the upgrade would correct them. Not so.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 6, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Mel Au
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] In addition to the tilt feature, the swivel is a wonderful addition. This shows forward thinking to assist users or thoughtful consumer feedback consideration. Regardless, it is a win! I would recommend the product and return to Lenovo for more technical needs.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: NPIx
from San Jose, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my third Lenovo X1 series laptop. I keep coming back to the model for the reliability, performance and price point. It has been a great road warrior tool
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
2
Nice Docking station, Would be perfect if it worke
on November 18, 2022
Posted by: Michael NYC 2022
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] The docking station is well constructed and provides very useful features. However, it does not provide all the features as advertised. It is supposed to support 4 4K displays but doesn't. I am only able to get 3 working and it is impossible to get the two DP to work at the same time. It seems that after updating the BIOS things got worse, so it seems like this is purely a software problem that needs to be resolved. It also gives me hope that the issue can be resolved.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 21, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
Enhances functionality to use basic PC capabilitie
on November 15, 2022
Posted by: 4u2c
Verified Purchase:Yes
Device enables expansion of ports to add external keyboard, Monitor, etc to Thinkpad
Written by a customer while visiting lenovo.com
Posted by: Harry 1
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use the dock to output to 2 monitors for my work laptop, which is Lenovo T14 Gen 3. I have 2 problems. First, the secondary monitor would occasionally flickers sometimes. Secondly, there are horizontal lines on top of my second monitor when I have programs open. Another person has also expressed this issue in the reviews.
For product feedback, I wish Lenovo designed a vertical stand for this dock.
I think the thunderbolt cable is the issue for my second monitor for flickering and showing horizontal lines. I expected more, but I need something for work. I am just hope that the dock does not die.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 14, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
4
Resolved a lot of issues
on November 4, 2022
Posted by: dtovcloudops
from Ohio
[This review was collected as part of a promotion.] I received a Lenovo ThinkPad X1 Nano from my new employer and was surprised to discover only two thunderbolt ports. I knew immediately I would need a docking station.
I received the Universal Thunderbolt 4 Smart Dock a couple of days later and it has resolved a lot of issues I was facing that came from only having two thunderbolt ports.
Like with any docking station, there will be computer adjustments ie: screen flicker, audio quality inconsistencies, software installs, and software upgrades. You may need to unplug and re-plug certain cabling like, HDMI and/or DP, to rectify any visual/audio defects. I had to and it was no big deal, but is the reason for the 4/5 stars.
I have plugged into docking station:
2 - External monitors ( USB-C and Display port ) with one monitor running at 4K.
1 - USB Keyboard
1 - USB Bluetooth mouse
1 - Ethernet cable
1 - USB Microphone
1 - USB Webcam
With ports remaining!
As long as users are keeping up to date with necessary drivers and other software, then you should have a positive experience with it. Just keep in mind that docking stations are great mobile devices, however, operate best if fixated on your workstation for extended periods of time. Unplugging and re-plugging cables can wear on the ports and that could diminish the quality of your experience.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: TP Jstr
from South Plainfield, NJ
Verified Purchase:Yes
Arrived damaged and not quality I was expecting. Cheaply made.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 19, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com