Customer reviews from lenovo.com
Lenovo - ThinkPad Universal Thunderbolt 4 Smart Dock - 40B10135US - White
Average customer rating
4
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
33
4 Stars
11
3 Stars
4
2 Stars
3
1 Star
7
78%of customers recommend this product.
(
31 out of
40)
Customer Reviews for Lenovo - ThinkPad Universal Thunderbolt 4 Smart Dock - 40B10135US - White
Posted by: ubiquitus
from Tallahassee, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] excellent machine. I have had many of these and they always impress.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Aaron Eff
from Washington, DC
Verified Purchase:Yes
[This review was collected as part of a promotion.] The TB4 dock has been pretty stable so far. Every now and again, the video cuts out for 1-2 seconds, but it comes right back. Of all the Thunderbolt docks I've used (TB3), this one has been the least problematic. Sleep/wake is handled as expected, and no issues other than the occasional video drop.
The port selection is good, and I really like that the Thunderbolt cable is detachable, so that it can be replaced if it ever gets damaged.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: WPAL
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far it's a great, durable computer. It was easy to set up and not overloaded with useless, trial software. I like the finger print log on and the keyboard is easy to use without too many incidental touchpad touch errors. I am looking forward to many years of service.
Written by a customer while visiting lenovo.com
Posted by: ChemE75
from SoFlo
Verified Purchase:Yes
[This review was collected as part of a promotion.] Kind of pricy for a dock that doesn’t fit seamlessly under the laptop like the old school docks. But it has been working well for my wife’s 3 monitor setup and multiple usb connected peripherals. Only negative so far is the extra desktop space it takes up. The old style had pretty much all cables on the backside so we’re a lot easier to arrange halfway neatly. Will have to see if I can make a stand for the laptop so she can tuck the dock under.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Incompatible with ThinkPad P1 Gen 4 20Y3008CUS ?
on December 12, 2022
Posted by: Tom from Chicago
Verified Purchase:Yes
Tried to use this with my Lenovo ThinkPad P1 Gen 4 16.0" (20Y3008CUS). It apparently did not / does not supply sufficient voltage for that laptop. "The connected AC adapter has a lower wattage than the recommended AC adapter which was shipped with the system..." Lenovo support confirmed that 40B10135US was compatible with 20Y3008CUS prior to purchase, but that did not seem accurate based on actual use. My purpose in getting it was to run 3 UHD screens. Fortunately the laptop can do that without the dock, so I returned it.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 15, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
Poor purchase eperience
on December 7, 2022
Posted by: annoyed squared
Lenovo really doesn't care about my experience as a customer. They require a signature for their laptop dock, which is a relatively cheap item. Who would wait at home for that? Their courier "missed" me and now I have to deal with all the hassle of pick it up from somewhere, while the when would the item arrive at that "somewhere" is completely unknown... What are poor experience! Lenovo really doesn't care, because they "moderated" (censored) my first post here about it, citing their "policy." I guess their policy isn't for the purpose of better serving their customers? Now for giving this review, Lenovo also requires me to tell them how old I am?! OMG!
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 8, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please contact our Customer Care team at 1-855-253-6686 option 3.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Business_Matthew
from Fort Collins, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] This device is great but not compatible with my device. Support claimed it was the only one compatible with my device. I will be looking at returning this
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: johnhoward69
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Compact, easy to use and convenient addition to the Thinkpad laptop if you also work with the monitor setup.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com