Customer Reviews for Western Digital - WD Blue SA510 WDS250G3B0A 250 GB Solid State Drive - 2.5" Internal - SATA (SATA/600) - Desktop PC, Notebook Device
Customer Rating
1
Broke after a month or so
on January 23, 2023
Posted by: Richarddukard
Like the title says. Was working fine until after a month of use, the write speed plummeted to <1mb/s... It's basically unusable now
Response from Western DigitalBy SM OLS, January 24, 2023
Hello,
We are sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Overall I have been using one of these drives in my machine for probably about a year or two now, but i have ran into one issue which is that when i went to upgrade to windows 11 I can't enter secure boot and I tried talking to the owners of my motherboard and they said it might be a drive issue so I wanted to know if anyone else is having this issue. (P.s if it is a drive issue I do have other drives to install windows on but I was just wondering if it is possible to enable secure boot on this drive) for the price though I am not complaining if I can't get this to work.
Response from Western DigitalBy SM OLS, December 14, 2022
Hello,
We are sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
bought 200 of these, constant windows 10 crashs, drive goes offline, support blames our Dell computers, other drives we use for SSD has no issues. Support did very little testing other then gathering some logs. I suspect we have a bad batch of drives as all serial numbers are close in age.
Response from Western DigitalBy SM OLS, October 6, 2022
Hello,
We are sorry to hear about your user experience with WD Blue SA510 SATA SSD and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.