Customer reviews from Western Digital
Western Digital - WD Blue SA510 WDS250G3B0A 250 GB Solid State Drive - 2.5" Internal - SATA (SATA/600) - Desktop PC, Notebook Device
Average customer rating
4.1
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
72
4 Stars
18
3 Stars
9
2 Stars
1
1 Star
16
12%of customers recommend this product.
(
1 out of
8)
Customer Reviews for Western Digital - WD Blue SA510 WDS250G3B0A 250 GB Solid State Drive - 2.5" Internal - SATA (SATA/600) - Desktop PC, Notebook Device
Customer Rating
1
SA510 Flawed product design
on October 2, 2023
Posted by: afjara
Drive failed within 5 months of use and only 167 GB written to NAND. Unit is unrecognizable by Windows. Disk Management Tool failed to show the drive. Western Digital Dashboard freezes when trying to retrieve drive data.
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, October 6, 2023
Hello,
We are sorry to hear about your user experience with WD Blue SA510 SSD and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD Blue SA510 SSD and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1
20% failure rate so far
on April 14, 2023
Posted by: msp_engineer
We bought 40 of these to replace some old mechanical drives for one of our clients.
Great performance out of the gate, but over the past 3 months, 8 of them have died.
Support is quick to RMA, which is good, but they just replace them with another SA510, which have the same reliability issues. We are currently doing an RMA on one of the drives we have previously RMA'd.
Needless to say, our relationship with this particular client has taken a substantial hit.
Great performance out of the gate, but over the past 3 months, 8 of them have died.
Support is quick to RMA, which is good, but they just replace them with another SA510, which have the same reliability issues. We are currently doing an RMA on one of the drives we have previously RMA'd.
Needless to say, our relationship with this particular client has taken a substantial hit.
Response from Western DigitalBy SM OLS, April 14, 2023
Hello,
We're sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time for providing the review.
We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you. You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time for providing the review.
We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you. You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1
Broke after a month or so
on January 23, 2023
Posted by: Richarddukard
Like the title says. Was working fine until after a month of use, the write speed plummeted to <1mb/s... It's basically unusable now
Response from Western DigitalBy SM OLS, January 24, 2023
Hello,
We are sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1
Poor Quality & Unreliable Internal SATA SSD
on October 1, 2023
Posted by: Kartik
Recently, I had bought a new WD Blue 1 TB SATA SSD for my laptop Dell Inspiron 5570. From the 1s day only, I was getting frequent system hang up and then the Blue screen of death error( BSOD error). After that instead of restarting normally, it loaded to a white screen which showed hard drive not installed. This problem continued even after the replacement by the reseller, from where I had bought the drive.
Though Support people were helpful but they offered another replacement and declined my request for a refund, stating it isn't their company policy. As my trust on WD Blue SATA SSD had been completely eroded, so had to bear the loss for selling the drive to the reseller.
That's when I decided to switch to some other company for a new SSD which is working better.
Bottom line - Don't buy WD Blue SATA SSD. They are quite unreliable. Or be extremely careful when doing so.
Though Support people were helpful but they offered another replacement and declined my request for a refund, stating it isn't their company policy. As my trust on WD Blue SATA SSD had been completely eroded, so had to bear the loss for selling the drive to the reseller.
That's when I decided to switch to some other company for a new SSD which is working better.
Bottom line - Don't buy WD Blue SATA SSD. They are quite unreliable. Or be extremely careful when doing so.
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, October 6, 2023
Hello,
We're sorry to hear about your user experience with WD Blue SA510 SATA SSD and appreciate your time for providing the review.
We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you. If you need any assistance then, You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with WD Blue SA510 SATA SSD and appreciate your time for providing the review.
We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you. If you need any assistance then, You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
3
Overall a good drive
on December 13, 2022
Posted by: Kalob R
Overall I have been using one of these drives in my machine for probably about a year or two now, but i have ran into one issue which is that when i went to upgrade to windows 11 I can't enter secure boot and I tried talking to the owners of my motherboard and they said it might be a drive issue so I wanted to know if anyone else is having this issue. (P.s if it is a drive issue I do have other drives to install windows on but I was just wondering if it is possible to enable secure boot on this drive) for the price though I am not complaining if I can't get this to work.
Response from Western DigitalBy SM OLS, December 14, 2022
Hello,
We are sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1
Bricked after 6 months
on October 30, 2023
Posted by: Will1am
I used this to store pictures because my wife takes thousands! Anyways my drive bricked after about 6 months. Unless this company at least replaces the hardware, ill never buy from western digital again.
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, November 3, 2023
Hello,
We are sorry to hear about your user experience with WD Blue SA510 SSD and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD Blue SA510 SSD and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1
my ten years hdd is far better than this
on September 29, 2023
Posted by: blue is
isn't complete one year yet, and this wd blue sa510 is out,
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, SM OLS, October 4, 2023
Hello,
We are sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
We would request you to open a support ticket in brief and share with possible error screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
We would request you to open a support ticket in brief and share with possible error screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1
WB Blue SATA SSD is of very Poor Quality
on October 1, 2023
Posted by: Kartik
Recently, I had installed a new WD Blue 1 TB SATA SSD in my laptop. From the same day only, I was getting frequent system hang up and the Blue screen of death(BSOD) issues. Then instead of restarting normally, it loaded to a white screen which tells hard drive not installed. This type of error & issues continued even after the replacement by the reseller from where I had bought the SSD.
Though the support people were friendly in their talks but no solution was given other than seeking another replacement. I wanted a refund as my trust on WB Blue SSD had been completely eroded. But WD declined saying that's not company's policy. So, I had to bear the loss for reselling the drive to the reseller.
That's when I decided to switch to other company for better reliability and performance as WD Blue SATA SSD failed in both in my case, as I didn't wanted to take any further risks.
Though the support people were friendly in their talks but no solution was given other than seeking another replacement. I wanted a refund as my trust on WB Blue SSD had been completely eroded. But WD declined saying that's not company's policy. So, I had to bear the loss for reselling the drive to the reseller.
That's when I decided to switch to other company for better reliability and performance as WD Blue SATA SSD failed in both in my case, as I didn't wanted to take any further risks.
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, SM OLS, October 4, 2023
Hello,
We're sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time for providing the review
We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you, If you need any assistance further then you could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with WD Blue SA510 SATA and appreciate your time for providing the review
We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you, If you need any assistance further then you could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital